Credit Risk Manager, Auto Finance USA

Pagaya is a leading AI‑driven financial technology company building a network to help partners grow and serve customers. Pagaya delivers consumer credit and residential real estate solutions through machine learning and data‑driven decisioning. The Credit Risk Manager, Auto Finance serves as the senior credit and execution authority for all auto lending partners, bridging real‑time risk, product, and operational needs between each partner and Pagaya. The role enables fast, informed credit and funding decisions while protecting portfolio performance. Key Responsibilities Credit & Lending Authority Exercise delegated lending authority to approve credit exceptions, including LTV deviations, PTI buffers, pricing adjustments, rate concessions, and stipulation waivers within defined limits Provide real‑time direction on deal restructuring required to generate approvals or improved pricing Track and evaluate performance of loans approved with exceptions or waivers to validate risk outcomes and inform future credit policy Funding Authority & Deal Resolution Extend credit authority into funding decision‑making, including resolution of aged held offerings and minor funding issues Approve funding‑related waivers (e.g., customer interviews, minor documentation gaps) when supported by borrower strength and deal structure Pre‑Stip Validation & Stipulation Governance Provide firm, upfront validation or clearance of stipulations prior to funding to reduce downstream friction Help design and manage the intake process for pre‑stip validation (portal, workflow, or inbox), ensuring clarity for dealers and Ally teams Act as the primary feedback conduit between each partner’s underwriting, field teams, dealers, and Pagaya HQ Conduct win/loss and lost‑deal analysis to identify take‑rate opportunities, friction points, and competitive gaps Translate frontline insights into actionable recommendations for credit policy, approval logic, pricing, and operational workflows utilizing AI tools for consistency and repeatability Monitor early performance indicators including first‑payment default, fraud trends, and exception outcomes Provide market‑level intelligence utilizing JD Power PIN and similar marketplace driver reporting tools Exception & Operational Management Own day‑to‑day exception workflows and deal‑level issue resolution Review daily AT files to identify failed loans, confirm prior approvals, and investigate unexpected declines Resolve escalated credit and operational issues directly with partner stakeholders Enablement & Stakeholder Engagement Deliver on‑floor coaching, ad‑hoc support, and formal training for partner staff Educate teams on best practices for exception submissions, stipulation management, and deal structuring Create a continuous feedback loop between partner operations and Pagaya’s product, risk, and technology teams Requirements 7+ years of experience in auto finance credit, underwriting, risk management, or funding operations Direct experience working with auto dealers and indirect lending platforms Demonstrated credit and funding authority in a high‑volume lending environment Deep understanding of auto credit structures, exceptions, stipulations, pricing, and funding workflows Strong ability to interpret automated credit decisions and explain outcomes clearly to stakeholders Proven track record of balancing credit risk with dealer experience and operational efficiency Exceptional problem‑solving skills with the ability to identify root causes across credit, data, and systems Strong communication skills and comfort managing escalated, high‑impact conversations Data analytic skills highly preferred, including AI‑focused integration and market data platform experience Highly organized and able to manage multiple priorities in real time Comfortable working cross‑functionally with product, risk, operations, and engineering teams Equal Employment Opportunity As set forth in Pagaya’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Pagaya