Landscape Installation Quality Control Technician

 Position Overview

The Quality Control & Landscape Enhancement Specialist ensures that all commercial landscape projects meet company standards for excellence, safety, and client satisfaction while proactively identifying opportunities to improve and enhance client properties. This dual-focus role involves:

1. Quality Control – Conducting thorough site audits, evaluating project execution, and providing actionable feedback to teams and management to ensure consistent, high-quality results.

2. Landscape Enhancement – Identifying property needs (including seasonal color planning, turf health improvements, and landscape upgrades), recommending solutions, and collaborating with sales teams to strengthen client relationships and increase enhancement work and optional services.

This position plays a critical role in aligning field execution with the company’s core values of faith, family, growth, efficiency, safety, and excellence while driving both service quality and business growth.

Key Responsibilities

Quality Control

• Conduct regular site audits on landscape maintenance and enhancement projects to assess quality, safety, and adherence to client specifications.

• Evaluate project execution, identify areas for improvement, and provide constructive, actionable feedback to teams and management.

• Monitor turf conditions, identifying stress, disease, and weed issues, and provide recommendations to improve overall property health.

• Monitor flower bed health, identifying fungi or weed issues, and provide recommendations to improve overall bed health.

• Document findings with detailed reports, including photos and corrective action recommendations.

• Collaborate with operations leadership to implement improvements, training, and best practices across teams.

• Ensure compliance with safety protocols, environmental regulations, and company standards.

Landscape Enhancement

• Conduct property walkthroughs to identify enhancement opportunities including:

  • Seasonal color changes and flower rotations

  • Turf health improvements and weed control recommendations

  • Landscape upgrades (trees, shrubs, bed design, hardscape accents)

• Collaborate with sales teams to develop recommendations and proposals for clients.

• Provide detailed documentation, photos, and suggested plans to support proposals.

• Track enhancement opportunities and outcomes in Aspire.

• Assist with client meetings and presentations as needed to support sales teams.

• Work with marketing and operations to highlight enhancement services as part of overall client solutions.

Qualifications

• Bachelor’s degree in Horticulture, Landscape Management, Business, or related field preferred; equivalent experience considered.

• 5+ years of experience in commercial landscaping, project management, quality assurance, or client relations roles.

• Strong knowledge of turf management, weed identification, and seasonal color planning.

• Solid understanding of landscape installation, maintenance, and enhancement best practices.

• Excellent communication and interpersonal skills; able to provide constructive feedback and build client relationships.

• Strong organizational and reporting skills with attention to detail.

• Ability to take initiative, work independently, and travel to multiple sites.

• Proficiency with project management, CRM, and reporting tools.

Key Competencies

• Leadership through influence and accountability

• Expertise in site auditing, project evaluation, and feedback delivery

• Knowledge of turf health, weed identification, and seasonal color planning

• Ability to identify and communicate property improvement opportunities

• Commitment to client satisfaction and continuous improvement

• Alignment with company values: faith, family, growth, efficiency, safety, excellence

Physical Demands:

• Ability to sit or stand for extended periods

• Manual dexterity to operate a computer and other office equipment

• Ability to lift and carry up to 20 pounds occasionally

• Good vision and hearing for effective communication and data analysis

• Ability to work in a standard office environment

Work Schedule: Monday - Thursday 6:30am to 5:00pm NOTE: As a salaried employee, your work hours/Days are structured on a completion-based schedule. This means that you are required to work until all assigned jobs for the day/week are completed, which could mean working weekend days in order to meet job completion requirements.

Status: Full Time Salaried- Exempt

Location: Midlands

Department: Installation

DISCLAIMER

This job description is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals so classified. All requirements are subject to change over time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.