Financial Specialist II

Financial Specialist II The Financial Specialist collaborates closely with Central Finance, Payroll, Procurement, Human Resources, and Department Fiscal Administrators to ensure that all HR/Payroll and Financial transactions are executed promptly, accurately, and in full compliance with Dartmouth policies. The Specialist delivers a high level of customer service to the Dartmouth community by adopting a proactive and collaborative approach, combined with technical expertise and automated tools within the financial management systems. This position's main focus is on Accounts Payable and Procurement transaction processing and compliance. Key Accountabilities Customer Service (40%) Provides services in alignment with procedures established by management. Strives to deliver exceptional customer service by ensuring promptness, responsiveness, and accuracy in all interactions. Understands and follows Dartmouth policies, providing clear explanations to customers. Utilizes various systems to efficiently obtain, record, and manage information. Transactional Review and Processing (60%) Reviews transactions to ensure completeness and compliance with organizational policies with assistance from the Manager as needed. Reviews transactions for potential fraud and unauthorized personal charges. Ensures timely processing of transactions to meet departmental service level agreements (SLAs) and supplier terms. Prioritizes workload effectively to guarantee that all workflow queues are reviewed. Investigates customer concerns and escalates them to the Manager when appropriate. Collaborates with management to standardize processes, enhance efficiency, and drive continual improvement. Other Responsibilities Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. Performs other duties as assigned. Required Qualifications Associates plus 2-3 years’ experience or equivalent combination of education and experience. Ability to effectively communicate with faculty, staff, students, and outside vendors with exceptional customer service and listening skills. Able to manage own tasks, be aware of daily processing deadlines, and work on multiple assignments accurately under general supervision. Moderate experience in problem‑solving, decision‑making, and analytical thinking skills. Ability to prioritize tasks and manage time effectively. A collaborative, team‑oriented mindset. Basic accounting skills. Good understanding of Microsoft Office Suite, including experience using Excel. Preferred Qualifications Team/collaborative approach customer service experience. Contact Recruitment inquiries: Laurie Noblet Phone: View phone number on click.appcast.io Equal Opportunity Statement Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check Employment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non‑discriminatory manner consistent with state and federal law. Additional Information Driving a vehicle is not an essential function of this job. #J-18808-Ljbffr