Senior Service Strategy Leader: AI & Digital Transformation

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Deloitte seeks a Service Strategy Senior Manager for Consumer clients to lead engagements across digital self-service, contact center, and field service. You will blend service strategy with AI-enabled transformation, guiding executives and cross-functional teams to deliver measurable business impact.

You will drive roadmaps, support business development, and oversee multi-disciplinary delivery across global teams, balancing scope, timelines and costs while ensuring client value and sustained

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Vacancy posted 6 hours ago

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