Support Services Coordinator

Supports Services Coordinator, Public Works

The Supports Services Coordinator, Public Works, will support the Manager, Supports Services, through a variety of soft skills and industry knowledge to promote efficiency across all areas at maximum benefit to the City. Through providing operational, analytical, and administrative support to the Manager, Support Services, this role will build and maintain systems that benefit the Department of Public Works and ensure consistency, accuracy, and efficiency across all fleet and asset management functions.

Department: Public Works Salary: $70,200 per year. Posting Type: Announcement Union: None, this is a non-union position. Civil Service Classification: Non-Competitive

Requirements

General Application Requirements: You must submit or show proof of all the following at the time of application (unless otherwise indicated below), or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application, including education, work experience, a resume (if applicable), and completed supplemental questions.
• Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment. Click here to view a map of City of Pittsburgh neighborhoods.
• A current, valid Pennsylvania Class C Driver's License is required prior to appointment and must be maintained throughout employment. Written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources & Civil Service on an individual basis.

NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered. NOT E: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.

Qualifying Requirements: Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status.

• WORK EXPERIENCE: The application must clearly show two (2) years of full-time asset management or fleet maintenance management experience (Less than full-time experience will be calculated on a pro-rated basis.)
• EDUCATION/TRAINING: The applicant must clearly show a Bachelor's Degree in Finance, Logistics, Accounting, Public Administration, Economics, Business Administration, Construction Management, Facilities Management, or a related field. (See NOTE under General Application Requirements regarding education/training verification.)
• EQUVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position based on the sum of work experience and education/training listed above. The Total Qualifying Requirement is six (6) years. (See NOTE under General Application Requirements regarding education/training verification.)

Position Duties

General Support:

• Assists Manager, Supports Services, in liaising with approved vendors, internal departments, and external partners involved in vehicle and equipment services.
• Supports the Manager, Support Services, in daily operations, planning, and coordination across all functional areas, including implementing systems and workflows that improve departmental consistency, transparency, and efficiency.
• Ensures all work aligns with internal policies, procedures, regulations, and union agreements.
• Executes on critical and time-sensitive operations to maintain a safe and clean City.
• Handles other tasks and responsibilities as requested to support departmental operations and service standards.
• Performs activities and functions of related personnel as assigned or required.
• Performs other related tasks and duties that are assigned or required.

Communication and Coordination:

• Employs effective communication skills, including writing, speaking, and active listening when working with internal and external stakeholders, including repair technicians, vendors, and sales representatives.
• Maintains awareness of operational conditions, emerging issues, and risks, and escalates concerns to the Manager as appropriate.

Asset and Fleet Management Support:

• Conducts research and gathers data to inform decisions around asset management, budgeting, and fleet operations.
• Helps identify vehicle, equipment, and material needs across the department and maintains accurate asset records, including acquisition, maintenance, and disposal.
• Coordinates with divisions to ensure assets are utilized effectively and in alignment with departmental goals.
• Provides support in preparing the annual budget for vehicle and equipment purchases and leases.
• Responsible for establishing, monitoring, and minimizing vehicle and equipment downtime and the balance of logistic support resources across the Department.