Enterprise Account Manager

Enterprise Account Manager

Corpay is currently looking to hire an Enterprise Account Manager within our Roomex division. This role is remote and based in the UK to cover our Midlands and Northern region.

In this role, you will take ownership of managing and expanding relationships with some of our key enterprise clients, ensuring they experience continuous success and value from our platform. As a trusted advisor, you will collaborate closely with clients to deeply understand their unique business challenges, optimise their use of Roomex solutions, and drive strategic initiatives that align with their goals. Your ability to foster strong relationships and deliver impactful results will be essential in helping our clients thrive. You will report directly to our Enterprise Accounts Team Lead and regularly collaborate with the wider account management and sales teams.

As an Enterprise Account Manager, you'll be expected to work in a remote environment, with occasional, planned customer travel. Corpay will set you up for success by providing:

• Company-issued equipment
• Formal, hands-on training

The responsibilities of the role will include:

• Achieve Revenue Goals: Driving revenue growth by meeting or exceeding targets within your assigned portfolio of accounts.
• Customer Relationship Management: Serving as the main point of contact for your customers, building strong, trusted relationships to foster retention and expansion.
• Strategic Customer Planning: Developing and executing tailored engagement plans for each customer, focusing on maximising their success and value from the Roomex platform.
• Cross-Functional Collaboration: Working closely with Sales, On-Boarding, and Marketing teams to ensure a smooth transition for newly acquired customers and promote product adoption.
• Product Adoption & Education: Leading customer education efforts on new product features and initiatives to ensure full utilisation and platform penetration.
• Performance Monitoring: Regularly report on performance against key KPIs, using data-driven insights to recommend improvements and new strategies.
• Travel & Industry Expertise: Leveraging your understanding of the travel industry to provide relevant guidance and best practices to clients.

Qualifications & Skills

• Previous experience in Account Management in a B2B environment, within either a corporate or on-line travel agency or an in-house Travel Management role.
• Experience managing complex accounts with multiple stakeholders, including senior leadership teams.
• High-energy and results-driven, with a proven track record of achieving targets and driving growth.
• Strong communicator, fluent in English with excellent sales and interpersonal skills.
• Proven success in retaining and growing a portfolio of clients through effective relationship management and strategic engagement.
• Strong data analysis skills and the ability to make informed, data-driven decisions.
• Highly proactive, self-motivated, and committed to delivering outstanding customer outcomes.
• Excellent time management and prioritisation skills.
• High proficiency in MS Office and CRM tools, with strong attention to detail.
• Demonstrated ability to build and maintain effective cross-functional relationships with internal teams.

Benefits & Perks

• A competitive salary and benefit package
• Private medical cover via Vitality
• Access to Gratitudes – our exclusive rewards and discounts platform
• Life assurance at 4x your annual salary
• 5% employer pension contribution
• Full access to LinkedIn Learning for personal and professional development