Contact Center Dev Lead - Five9 /Twilio
TekCommands Inc
Contact Center Dev Lead Five9 /Twilio
Location: REMOTE
Work Hours: Monday to Friday 8 AM to 5 PM Arizona Standard time
Required Technical Skills:
Five9 VCC (VCC , IVA, ADP, Reporting)
SIP, VoIP, Telephony concepts
REST APIs and system integrations
CRM integrations (Salesforce or similar)
SQL basics and reporting knowledge
SSO / SAML / OAuth authentication
Soft Skills:
Strong analytical and troubleshooting skills
Excellent stakeholder communication
Ability to work in cross-functional global teams
Documentation and design articulation capability
Proactive problem-solving mindset
Nice to Have:
Certifications in Five9 / Cloud platforms
DevOps exposure (CI/CD, automation scripting)
Experience with Workforce Optimization (Verint WFM ) tools
Vacancy posted 2 days ago
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