Senior IT Business Relationship Partner

Position Overview Help us connect strategy to outcomes. FUJIFILM Biotechnologies is hiring a Senior IT Business Relationship Partner (BRP) to serve as the primary liaison between Global IT and our site/business leaders. You will translate business priorities into actionable IT roadmaps, shape portfolio decisions, and guide delivery—including elevating service reliability, compliance, and user experience—in a regulated biopharma environment. Job Description What you'll do Partner with site/business leadership as the trusted IT liaison—run governance cadences, set expectations, and drive engagement plans. Translate strategy into IT demand and multi‑quarter roadmaps; align to portfolio and capacity; build business cases, sequence work, and track benefits realization. Elicit and document requirements; define solution options and trade‑offs; align to enterprise architecture, cybersecurity, data integrity, and compliance. Coordinate cross‑functional delivery (FTE/contractors); manage RAID items; provide executive updates on status, risks, decisions, and mitigations. Act as escalation point for service restoration; analyze incident/problem trends (MTTR, backlog); drive continual service improvement using ITIL practices. Build KPI/OKR dashboards; synthesize data into recommendations that quantify cost, risk, and outcome impacts. Apply governance (ITIL, PMO, change control) and regulated environment expectations (cGMP, CSV/CSA, data integrity, SOX‑relevant controls); support audits/CAPAs. Liaise with Cybersecurity, Infrastructure, Enterprise Apps, QA/ITQ, PMO, Procurement/Finance, and vendors to align deliverables to standards, SLAs, and site needs. Identify friction points; propose policy/standard updates; contribute to BRM playbooks, intake models, and engagement templates. Minimum requirements Bachelor's degree in Information Systems, Computer Science, Engineering, or Business Administration; or an equivalent combination of education and experience. 8+ years of related experience with a Bachelor's; or 6+ years with a Master's; or PhD with 3+ years; or equivalent experience. Within the above, 5+ years in Business Relationship Management/Partner roles, Senior IT Engineer, Product/Program Management, or similar in complex, matrixed enterprises. Experience supporting biopharma/biotech manufacturing or comparable regulated industries strongly preferred (exposure to DSM/DPM operations beneficial). Preferred requirements Master's degree in Information Systems, Engineering, or Business. Certifications: ITIL Foundation v3/v4, BRM Institute (CBRM), PMP/PRINCE2, Agile/Scrum (PSM/CSM), Lean/Six Sigma. Experience with portfolio/demand management, PMO processes, value realization, and executive‑level reporting. Benefits Our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefits package including medical, dental, vision, and prescription drug coverage with the option of a Health Savings Account with company contributions. In addition, we offer an industry‑leading 401(k) savings plan, insurance coverage, employee assistance programs, and various wellness incentives. We support life‑work balance with paid vacation time, sick time, and company holidays. This is a global position that will support all FUJIFILM Biotechnologies sites, and you can be based at any of our locations around the globe. Benefits and compensation will be governed by the location that you are based from and considered your home site. Explore a supportive environment that enriches both your personal and professional growth! EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (View email address on click.appcast.io). #J-18808-Ljbffr Merck & Co.