Receptionist / Service Cashier

Job Description

Job Description

Receptionist / Service Cashier

Maplewood Toyota | Maplewood, MN
Full-Time & Part-Time shifts available | In Person | Evenings & Saturdays

$16.00-$18.00 per hour

 

Join a Team People Trust

Since 1982, Maplewood Toyota has been a trusted name in the Twin Cities. We take pride in delivering an exceptional customer experience, and that starts with the people on our team.

We are looking for a friendly, dependable, and professional Receptionist / Service Cashier to support both our front desk and service department. This dual-role position is ideal for someone who enjoys working with customers, stays organized in a fast-paced environment, and is comfortable balancing administrative responsibilities with payment processing and customer service.

What You’ll Do

As a Receptionist / Service Cashier , you will often be one of the first and last people our customers interact with. You will welcome guests to the dealership, assist with incoming calls, support dealership staff, and help service and parts customers complete their transactions.

This role requires strong communication skills, attention to detail, professionalism, and the ability to transition smoothly between front-desk responsibilities and cashier duties throughout the day.

Responsibilities

• Greet customers, visitors, and prospects in a friendly and professional manner
• Answer and manage a multi-line telephone system, including transferring calls, providing basic information, and taking messages
• Direct customers and visitors to the appropriate department or team member
• Provide general customer service support to dealership departments
• Assist management and staff with administrative tasks as needed
• Process service and parts transactions accurately and efficiently
• Accept customer payments by cash, check, and credit card
• Calculate and provide change when needed
• Answer basic customer questions regarding service or parts transactions
• Maintain appropriate cash drawer balances and request additional change when necessary
• Reconcile cash drawers, sales receipts, deposits, and payment totals
• Identify and communicate any payment or reconciliation discrepancies
• Maintain confidentiality of customer and company information
• Help maintain a clean, organized, and professional front-desk and cashier area

What We’re Looking For

We’re looking for someone who is friendly, professional, detail-oriented, and comfortable interacting with a wide variety of customers throughout the day.

Qualifications

• Strong verbal communication and customer service skills
• Professional appearance and demeanor
• Strong attention to detail and accuracy
• Comfortable handling cash, checks, and credit card transactions
• Basic math skills
• Ability to work efficiently in a fast-paced environment
• Strong organizational and time-management skills
• Ability to work independently with limited supervision
• Dependable and punctual
• Comfortable learning dealership systems and point-of-sale software
• Intermediate computer skills, including Microsoft Word, Outlook, and Excel
• Strong keyboarding skills
• Ability to maintain confidentiality of sensitive customer and company information
• Willingness and ability to work a flexible schedule based on dealership needs

Preferred Experience

• Previous receptionist or administrative experience
• Previous cashier or payment-processing experience
• Customer service experience
• Automotive dealership experience is a plus

Why Join Maplewood Toyota?

• Established, reputable dealership with a strong local presence
• Supportive and team-oriented work environment
• Variety in daily responsibilities
• Opportunity to work with multiple dealership departments
• Stable position with opportunities to build customer service and administrative experience

Work Location

In person – Maplewood, MN

Equal Opportunity Employer

Maplewood Toyota is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.