Dental Receptionist / Front Desk Coordinator ( Full Time)

Job Description

Job Description

Front Desk / Patient Coordinator - Full-TimeLocation: Catskill, NY (On-site)Pay: $22-$26/hour + Bonuses$1,200 Sign-On BonusJoin a team where every smile starts at the front desk!About Pediatric Dentistry of CatskillAt Pediatric Dentistry of Catskill, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Front Desk / Patient Coordinator to help ensure every visit is smooth, efficient, and welcoming.Pay & Perks$22-$26/hour (based on experience)$1,200 Sign-On BonusQuarterly Performance BonusesAnnual Reviews & Advancement OpportunitiesFull Benefits Package:401(k) Retirement PlanMedical, Dental, Vision, and Life InsuranceFlexible Spending Account (FSA) & Health Savings Account (HSA)Paid Time Off (PTO)Employee DiscountsReferral Bonus ProgramScheduleFull -Time | Monday-Friday | 8-hour shiftsOn-site position in Catskill, NYKey ResponsibilitiesGreet patients and families with professionalism and warmthVerify insurance, update patient records, and process forms and paymentsSchedule, confirm, and manage appointments using dental softwareClearly explain treatment plans, insurance coverage, and financial optionsCoordinate with the clinical team to maintain patient flowAnswer phones, manage referrals, and follow up on overdue visitsEnsure HIPAA compliance and accurate documentationCreate a positive and welcoming environment for every child and parentWhat We're Looking For1+ year of dental front desk or receptionist experience (Required)Experience with Dentrix or similar dental practice software (Preferred)Familiarity with pediatric dental terminology and proceduresStrong communication, organization, and multitasking skillsFriendly, reliable, and professional under pressureSpanish-speaking a plusHigh school diploma or equivalent (Required)Ability to commute or relocate to Catskill, NY (Required)Why Join Us?Be the first smile our patients see and help make dental visits a positive experience for children and families. Join a team that values compassion, collaboration, and growth.If you love kids, thrive in a fast-paced environment, and enjoy making people smile, we'd love to meet you!