Technical Program Manager

Job Summary

Job Summary

Technical Program Manager (TPM) provides internal technical support for OEM engine and GSE programs, assisting customers, sales, sourcing, quality, and other internal departments. The TPM plays a key role in the team’s consultative technical support approach: assessing a customer’s maintenance capability, current tooling inventory, availability for re‑purposing/re‑use, local maintenance practices, shop load forecast, and desired maintenance to prepare a detailed tool list recommendation that meets the customer’s Ground Support Equipment (GSE) and tooling needs.

Location: Mason, OH 45040

Key Responsibilities

• Develop and maintain general and customized work‑scope specific GSE tooling lists for assigned engine programs using the RH Aero PROST database system and the TPM’s experience.
• Own and utilize PROST to perform configuration checks and approve tools that have changed part number, work scope, and/or function to maintain operational configuration check and tool list readiness using engine/airframe manuals, CRTL’s, OEM Scorecards, CIDs, drawings, etc.
• Conduct Original Equipment Manufacturer (OEM) design change reviews versus open orders and, as applicable, versus shipped orders; provide relevant technical disposition to/for the customer.
• Act as the tooling focal interface with OEM support equipment engineering organizations, such as SEE and NESS, for the assigned engine programs.
• Resolve supplier and customer GSE and tooling technical questions on blueprints and specifications through technical interpretation.
• Perform internal technical support activities related to tool usage, engine application, operation, maintenance, and storage of tools, aligning with OEM databases and supporting Engine Manuals and other technical documents.
• Effectively communicate and resolve opportunities or conflicts with applicable OEM organizations and other relevant team members.
• Support Sales, Services, and Quality activities as necessary to ensure a positive customer experience.
• Own and lead timely technical issue resolution using OEM processes, including Source Problem Report (SPR), Customer Problem Report (CPR), and RH Aero Tool Query Report (TQR) system.
• Contribute to EU CE/UK CA certification and RH Aero cost automation processes through review and validation of required data (e.g., weight and dimensions).
• Travel up to 10% annually to support customer and OEM campaigns, delivering support across GSE and tooling‑related areas as required.
• Support additional responsibilities as assigned.

Qualifications

• In-depth working knowledge or equivalent experience of GSE and tooling for GE/CFM and/or RR Large, Medium and Small Turbine Engines, Architecture, Systems, Components, Processes, and Operations.
• 4‑year technical degree or 10+ years of progressive experience with GSE and tooling.
• Prior experience performing maintenance and/or test‑cell work on Rolls‑Royce and GE/CFM engines and related support equipment is considered a plus.
• Experience performing maintenance and/or test‑cell work on Aeroderivative type and/or Pratt & Whitney turbine engines is an additional plus.
• Strong project management, planning, organizational, leadership, oral, and written communication skills.
• Demonstrated problem‑solving skills.
• Strong attention to detail and accuracy.
• Ability to read and interpret all OEM tooling blueprints and specifications.
• Ability to translate OEM requirements for Airframe OEM and Gas Turbine Engine OEM Technical and Maintenance publications, service bulletins, drawings, models, and process sheets into current configuration.
• Capacity to multi‑task (simultaneous diverse customer activity) and work as a team player.
• Computer literate in MS‑Office (Excel, Word, PowerPoint) and ERP systems (Epicor).
• Articulate and effective communicator who can influence others through sound judgment and good sense.
• Location: based in Mason, OH.

Benefits

RH Aero offers a comprehensive benefits package to support our team’s health, financial security, and overall well‑being. Benefits include competitive medical, dental, and vision plans; HSA and FSA plans; mental health resources; employee assistance programs; paid parental leave; company‑paid long‑term disability; competitive 401(k) employer match; floating holiday; tuition reimbursement; and other benefits.

Equal Opportunity Statement

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The company participates in E‑Verify as required by law.