Associate Director, Specialty Care Performance

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Associate Director of Specialty Care Performance is a critical role responsible for driving data-informed decision-making, care model innovation, and operational excellence across ChenMed’s specialty care services. This individual will report directly to the VP, Specialty Care, and work in close partnership with national physician leaders, as well as cross-functional teams across clinical, operations, finance, and analytics. In this role, you will own the development and execution of an integrated specialty care innovation & performance framework, including operational, financial, and select clinical outcomes. You will translate complex data into actionable insights and bring performance measurement to life in a way that drives accountability, alignment, and continuous improvement across markets. You will experiment with and improve advanced technologies that will transform our ability to understand performance including but not limited to frontier AI models. Additionally, this role will play a key part in advancing ChenMed’s value-based care mission by generating strategic insights that help specialty programs reduce avoidable hospitalizations, improve patient outcomes, and optimize total cost of care within a Medicare Advantage capitated model.

Essential Duties & Responsibilities:

Performance Management & Reporting:

• Lead the development and management of reporting frameworks and performance management systems across mature specialty care offerings
• Build tools and dashboards in partnership with clinical, operations, analytics, and finance teams to enable data-driven decision-making, including advanced AI tools
• Prepare and synthesize insights for accountability and performance review meetings with senior leadership

Pilots, Innovation & Strategic Initiatives:

• Evaluate new specialty care initiatives and pilots by building data-driven frameworks to assess performance and scalability
  • Define and frame key P&L levers, KPIs, and financial impact hypotheses
  • Analyze early-stage results, combining quantitative data and qualitative insights to identify trends and root causes
  • Update and refine integrated specialty financial models based on pilot learnings and ongoing analyses
  • Develop recommendations on whether to scale, iterate, or discontinue initiatives

Insights & Performance Improvement:

• Oversee the collection, validation, and analysis of large, complex datasets (financial, clinical, and operational)
• Use internal AI tools and contribute to improving foundational analysis capabilities using frontier models and other emerging technologies

• Identify trends, performance gaps, and opportunities for improvement through advanced analytics and benchmarking
• Translate findings into clear, actionable recommendations to improve performance across markets and specialties

Financial Modeling & Results Tracking

• Own monthly performance tracking (historical and projected) for specialty care
• Partner with Finance and Medical Economics teams to monitor financial contributions, variance drivers, and forecast performance
• Build and maintain financial models to support strategic decision-making and operational improvements

Accountability Forums & Cross-Functional Leadership

• Establish and lead performance accountability forums across specialties and markets
• Drive structured discussions to evaluate performance, investigate variances, and ensure follow-through on action plans

Strategic Partnerships & Business Case Development

• Support the development of business cases for new specialty care offerings, including financial viability and strategic alignment
• Partner with internal and external stakeholders to monitor and manage performance of existing programs and partnerships

Knowledge, Skills & Abilities:

• Exceptional analytical and problem-solving skills with the ability to structure and solve complex, interdisciplinary problems
• Advanced proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau), and deep interest in and experience experimenting with variety of advanced AI tools available for analysis and problem solving
• Strong financial acumen, including experience with financial modeling, P&L analysis, and cost accounting
• Ability to synthesize large datasets into clear, actionable insights and executive-level recommendations
• Deep understanding of healthcare operating environments, including value-based care models and capitated risk arrangements
• Ability to manage multiple priorities in a fast-paced, evolving environment
• Ability and willingness to travel locally, regionally, and nationally up to 20% to support multi-market operations

Education & Experience:

• Bachelor’s degree in Business Administration, Healthcare Administration, Health Economics, Finance, Public Health, or a related field required
• Advanced degree preferred (e.g., MBA, MHA, MPH)
• Minimum 8+ years of progressive experience in healthcare strategy, management consulting, investment banking, medical economics, or healthcare performance management
• Preferred experience from top-tier consulting firms (e.g., McKinsey & Company, Boston Consulting Group, Bain & Company) or similar strategy-focused environments
• 3+ years of experience leading complex, cross-functional initiatives related to performance improvement, financial management, or enterprise programs
• Demonstrated experience building and owning performance management frameworks, financial models, and executive-level reporting

What We Offer:

• A mission-driven organization transforming care for seniors
• Competitive base salary commensurate with experience
• Performance-based incentive eligibility
• Comprehensive benefits including medical, dental, vision, and 401(k)
• Opportunity to make a measurable, national-level impact in value-based care
• Compensation packages are tailored to reflect the skills, experience, and potential of each candidate

PAY RANGE:

$118,062 - $168,658 Salary

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

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