Parts Sales Rep I

Parts Sales Representative

Promotes superior service to both internal and external customers. You will be responsible for finding the correct part for the customer and ensuring we meet or exceed the customer's parts expectation.

What You Will Do in This Role:

• Deliver exceptional customer service
• Answer customer questions or seek resolution to questions or concerns
• Help load orders into vehicles by hand, forklift and hand trucks
• Ensure customers are up-to-date on order status
• Disassemble and assemble all types of hydraulic hoses
• Participate in weekend work schedules as well as after-hour work as needed
• Audit and inventory parts to maintain inventory accuracy
• Travel is required for training and/or to assist at other locations.

Our Ideal Candidate:

• Parts knowledge
• Computer knowledge
• Customer service experience
• Must have a valid driver's license and the ability to drive for business purposes.

What Will Put You Ahead:

• Parts counter experience
• Experience in the industries we support
• Exceptional knowledge of a Parts Department

What We Can Offer You:

• Competitive pay to recognize your valuable contribution
• 401(k) with matching
• Comprehensive medical, dental, and vision plans
• Basic Life & AD&D, short-term disability, & and long-term disability
• Wellness programs to focus on building healthy habits while earning prizes and cash bonuses throughout the year
• Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth
• Casual dress attire
• Family-owned company where you're more than just another employee

Physical & Working Requirements:

This role involves active work in a parts warehouse and distribution environment. The employee must be able to perform the essential functions of the job, with or without reasonable accommodation. These functions may include:

• Occasional lifting of heavier items up to 75 pounds
• Regular lifting and carrying of parts weighing up to 50 pounds
• Standing and walking for extended periods, with occasional sitting
• Frequent bending, crouching, and reaching at various heights, including overhead
• Pushing and pulling materials or equipment with moderate to heavy force
• Climbing stairs, ladders, or equipment to access inventory
• Frequent use of hands for gripping, handling, and fine motor coordination when working with parts and tools
• Maintaining full range of motion, including neck and trunk movement and rotation
• Performing tasks requiring coordination of hands, feet, and visual focus
• Operating warehouse tools and equipment safely (e.g., carts, lifts, or other department tools)
• Visual abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment
• Communicating effectively to support team coordination and customer needs
• Driving or traveling for business purposes, depending on location and role responsibilities

Post-Offer, Pre-Employment Requirements:

Final candidates will receive a conditional offer of employment contingent upon successfully completing a post-offer, pre-employment process. This process may include:

• Drug and alcohol screening (including marijuana, as Foley is a federal contractor and subject to federal requirements)
• Criminal background check conducted in accordance with applicable laws
• Motor Vehicle Record (MVR) review, where applicable
• Job-related physical assessment to evaluate ability to safely perform essential job functions

All pre-employment screenings are conducted in accordance with applicable federal, state, and local laws and are job-related and consistent with business necessity.