Senior Manager, Business Development Operations

Senior Manager, Business Development OperationsSRC, Inc. is seeking an experienced Senior Manager, Business Development Operations, to lead our business development (BD) analysts, capture specialists, and proposal teams. This role drives the full business development lifecycle, from opportunity identification and qualification through capture strategy, proposal development, gate reviews, and pipeline management. This position plays a critical role in building a competitive, compliant, and efficient BD organization that supports strategic growth across federal government, DoD, and international markets.The Senior Manager, BD Operations leverages deep experience in capture management, proposal leadership, and BD operational excellence to mentor and guide a team supporting BD directors and operations managers. This leader ensures all opportunities and proposals are tracked, developed, and delivered using best-in-class processes and enterprise tools, including Salesforce, GovDash, and other BD systems, to strengthen competitiveness and improve win probability.You will oversee budgets, manage enterprise BD systems, support pursuit administration for key DoD and international programs, reconcile orders, and maintain continuity across account teams, many of whom travel frequently to support customer engagements. This role is central to maintaining situational awareness, pipeline accuracy, and organizational performance tracking for the entire BD organization.What You'll DoLead and execute the strategic vision for the full business development lifecycle, including opportunity identification, qualification, capture strategy, proposal planning, gate reviews, and pursuit managementOversee the BD Operations team, managing budgets, staffing, tools, workflows, and resources to maximize ROI and operational efficiencyAnalyze BD processes and tools to drive continuous improvement, improving win rates and compliance with industry best practices including Shipley methodologiesMentor and develop BD Operations staff, promoting a high-performance culture, professional growth, and consistent process adherenceManage the standardized capture process and ensure opportunities flow through a gated lifecycle; advise leadership on bid/no-bid decisionsMaintain and update BD policies, procedures, templates, briefs, and work instructions to support consistent, competitive proposal developmentEstablish BD metrics, dashboards, and reporting mechanisms to monitor pipeline health, proposal outcomes, and organizational effectivenessServe as top-level administrator for Salesforce CRM, ensuring accurate data entry, reporting, and BD pipeline visibilityReport regularly on pipeline performance and orders forecasting to executive leadershipLead onboarding for BD leads, directors, and operations staff, ensuring consistent integration into the BD processWhat You'll BringBachelor's degree and 15+ years of progressive experience in business development, capture management, and proposal leadership, with 5+ years in a managerial roleDemonstrated success driving capture strategies, winning federal proposals, and leading BD teamsLocation: Syracuse, New YorkEmployment Type: Full-Time SalariedExperience Required: 15+ YearsEducation Required: Bachelors DegreeSecurity Clearance Requirement: Must meet eligibility requirementsTravel %: 10