HR Generalist

Job Description

Job Description

We are looking for an HR Generalist to support retail operations in Grapevine, Texas by delivering practical, people-focused human resources guidance across day-to-day employee matters and core HR programs. This role serves as a key partner to local leadership and team members, helping create a positive workplace culture while ensuring compliance with employment policies and regulations. The ideal candidate brings a strong foundation in employee relations, onboarding, HR administration, and HR systems, along with the ability to balance operational needs with sound judgment and confidentiality.

Responsibilities:

• Serve as a reliable HR resource for managers and employees, offering guidance on workplace concerns, performance issues, corrective action, recognition practices, and retention efforts.

• Work closely with site leadership and HR partners to maintain a visible, approachable HR presence that supports engagement and consistent policy application across the location.

• Review workforce trends and HR metrics such as turnover, staffing levels, pay data, and hiring activity to help leadership plan labor needs and address emerging issues.

• Lead sensitive employee matters including counseling conversations, workplace investigations, and exit discussions while protecting confidentiality and documenting findings appropriately.

• Support full-cycle recruiting and onboarding by helping source candidates, coordinate interviews, prepare offers, complete hiring steps, and deliver orientation for new team members.

• Facilitate required training and policy education for employees, ensuring team members understand workplace expectations, compliance obligations, and company standards.

• Respond to employee questions related to pay, leave, scheduling, benefits, assignments, complaints, and other HR processes with professionalism and accuracy.

• Maintain organized personnel records, prepare HR logs and reports, and complete timely data entry and updates within HR information systems.

• Partner with operations to uphold applicable local site, landlord, and workplace requirements, escalating more complex HR matters when needed.

• Contribute to branch-level or regional HR initiatives by sharing best practices, assisting with process improvements, and supporting local policy development where appropriate.

• Bachelor’s degree or equivalent practical experience in human resources, recruiting, or a closely related field.
• At least 3 years of experience in an HR Generalist, HR administration, or recruiting-focused role.
• Demonstrated knowledge of employee relations, onboarding, benefits support, and general HR policy administration.
• Familiarity with federal, state, and local employment regulations and the ability to apply them in daily HR decision-making.
• Experience using HRIS platforms and standard business software to manage employee information, reports, spreadsheets, and presentations.
• Strong communication skills with the ability to read, explain, and discuss policies, procedures, and workplace guidance clearly with employees and managers.
• Ability to work independently, exercise sound judgment, and handle sensitive information with discretion in a fast-paced environment.
• HR certification, or the willingness to pursue additional HR certification, is preferred.