Coordinating Manager - Level B

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

8:00 A.M - 4:00 P.M

Duties & Responsibilities

Purpose of Position :


This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.


Essential Duties and Responsibilities :

Under direction and with wide latitude for the exercise of independent initiative and judgment, directs and/or coordinates the administration aspects of the department and performs some of the duties described in Level A:
1. Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
2. Provides administrative supervision for a health service program.
3. Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
4. Allocates staff on basis of workload, space, and available equipment.
5. May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
6. Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
7. Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
8. As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.
9. May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
10. Ensures that compliance policies and procedures current and followed.
11. Supervises the office administration and office record keeping activities of the department.
12. Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
13. Supervises the preparation and publication of operational manuals and procedures.

Minimum Qualifications
1. Master's degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full-time experience in medically-oriented health care and medical support systems environment; or
2.Bachelor's degree from an accredited college or university in disciplines listed in "1" above; and two(2)years of full-time experience in medically-oriented health care and medical support systems environment; or
3.A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor's degree.

Department Preferences
• Excellent communications skills, as demonstrated by ability to distill complex information into succinct, relatable messaging and by ability to converse effectively with professionals of varying technical and clinical backgrounds
• Ability to work independently and collaboratively as part of a fast-moving team.
• Ability to navigate through sensitive situations and understand how and when to escalate issues.
• Must be well organized, detail oriented, highly analytical and possess strong independent problem-solving skills.
• Ability to work effectively at all levels in an organization
• Demonstrates the ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines.
• Exceptional written and verbal communication skills as well as an ability to articulate messages applicable to a wide range of audiences
• Strong Microsoft Office skills tools including Word, Excel and PowerPoint

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.