IT Technician
WATI
IT Technician (Onsite)
Fresno, CA
6-8 months
Required Skills:
Knowledge of computers and Microsoft software
Ability to troubleshoot IT issues and phone issues
Ability to work independently with minimal supervision
Duties will include:
Monitor our PD Help Desk email box. This email is for department staff to report or request assistance with any IT issues and phone issues.
Troubleshoot IT issues for staff and submit a ticket to Client if necessary.
Follow-up on tickets to County ISD-IT to make sure they get completed.
Assist with password resets on our case management system.
Occasionally help staff with software questions. i.e.: Microsoft Word, Excel, and PowerPoint
Move IT equipment when staff moves.
Keep track of inventory and update laptops.
Vacancy posted 3 days ago
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