Medical Representative (Fall River, MA)

Job Description

Job Description

Job Title: Medical Representative (Fall River, MA)
Job Description

The Workplace Health & Safety team seeks an experienced and dynamic Onsite Medical Representative to support the health, safety, and well-being of associates at a busy facility in Fall River, MA. In this role, you independently assess and administer first aid, guide associates on occupational and non-occupational injuries or illnesses, and support workers’ compensation and return-to-work programs. You collaborate closely with safety leadership, participate in case management reviews and safety committee meetings, and actively promote health and wellness principles on the operations floor.

Responsibilities

• Independently assess injuries and illnesses and provide first aid support to associates, making timely referrals to outside medical providers as necessary.
• Offer guidance and education to associates on both occupational and non-occupational injuries or illnesses, advocating health and wellness principles on a daily basis.
• Minimize the risk of injury through proactive engagement, awareness initiatives, and targeted education on safe work practices.
• Maintain accurate and confidential records of all care provided to associates in compliance with internal policies and regulatory requirements.
• Coordinate and maintain workers’ compensation and return-to-work programs for associates with work-related injuries, ensuring smooth case management and communication.
• Prepare and submit daily activity logs and end-of-shift reports that clearly document care provided, observations, and follow-up actions.
• Engage regularly with associates and leadership on the operations floor to observe work habits and provide coaching on at-risk behaviors and body mechanics.
• Maintain a clean, organized medical workspace and ensure appropriate medical supply inventory levels, including ordering and restocking as needed.
• Participate in training and certification activities to facilitate first aid, CPR, and AED certification classes for associates.
• Maintain current first aid, CPR, AED, and Basic Life Support credentials in accordance with recognized emergency cardiac care providers.
• Support and assist with random saliva drug testing protocols in alignment with established procedures.
• Provide effective care delivery during emergencies and assist with onsite emergency response, coordinating with internal teams and external responders as needed.
• Attend weekly associate safety committee meetings and participate in weekly case management review meetings as necessary.
• Greet new hires at the site and engage in daily one-on-one interactions to introduce safety, health, and wellness resources.
• Work flexible shifts, including days, nights, holidays, and weekends, to meet operational and safety needs.
• Perform physical tasks such as lifting up to 49 pounds and frequently pushing, pulling, squatting, bending, and reaching as required by the role.
• Stand and walk for up to 12 hours during shifts while providing medical and safety support on the operations floor.
• Continuously climb and descend stairs at sites where stair access is required, while maintaining readiness to respond to incidents.
• Operate effectively in environments with variable noise levels, temperatures, and weather conditions, including areas such as outside loading departments.

• High school diploma or equivalent.
• Current valid Basic Life Support (BLS) certification from an approved emergency cardiac care provider.
• Current valid Emergency Medical Technician (EMT) or Paramedic certification from a Department of Health or the National Registry of Emergency Medical Technicians (NREMT).
• Ability to obtain adult First Aid, CPR, and AED certification from the American Heart Association or American Red Cross within three weeks if not already certified.
• Demonstrated ability to independently assess injuries and illnesses and administer appropriate first aid.
• Capability to maintain accurate medical records and documentation of care.
• Physical ability to lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Ability to stand and walk for up to 12 hours during shifts and continuously climb and descend stairs where required.
• Willingness to work flexible shifts, including days, nights, holidays, and weekends.

• Certification to teach first aid, CPR, and AED training from the American Heart Association or American Red Cross.
• Proficiency in Microsoft Office for documentation, reporting, and communication.
• Experience working within an industrial wellness program or similar environment.
• Experience managing musculoskeletal disorders, applying ergonomic principles, and coaching associates on safe body mechanics.
• Demonstrated work experience with OSHA regulations and workers’ compensation processes.
• Proficiency in digital record keeping and electronic documentation systems.
• Recent military medical experience within the last year or six months as a Combat Medic, Field Medic, Healthcare Specialist, Hospital Corpsman, or Aerospace Medical Service Technician.
• Strong interpersonal and communication skills, with the ability to build trust and rapport with associates and leadership.
• Commitment to promoting a culture of safety, health, and wellness in a fast-paced environment.

This role is based onsite in a high-volume operations facility in Fall River, MA, where you work closely with workplace health and safety leadership and other safety professionals. You spend significant time on the operations floor interacting with associates and leadership, responding to incidents, and observing work practices. The environment includes variable noise levels and changing temperatures, with some areas such as loading departments located outdoors and subject to weather conditions. The position requires the ability to stand and walk for up to 12 hours, frequently lift up to 49 pounds, and regularly push, pull, squat, bend, reach, and climb stairs. Shifts are flexible and may include days, nights, weekends, and holidays to support continuous operations. You use digital systems and Microsoft Office for documentation, reporting, and communication, and you work in a clean, organized medical space with well-maintained medical supplies and equipment.

Job Type & Location

This is a Contract position based out of Fall River, MA.

The pay range for this position is $30.00 - $34.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Fall River,MA.

This position is anticipated to close on Jun 30, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.