Medical Support Assistant

Job Title

Medical Support Assistant

Duties

Major duties include but are not limited to:

• Scheduling, canceling, re-scheduling patient's appointments and/or consults
• Entering no-show information
• Preparing for clinic visits
• Ensuring encounter forms are completed
• Monitoring both inpatient and outpatient appointments for areas of responsibility
• Verifying and updating demographics and insurance information
• Processing of all emergency and non-emergency transfers to other VA facilities or private hospitals
• Performing basic eligibility, co-pays and preauthorization requirements for specific coverage
• Routinely communicates with physicians, case managers and other allied health professional staff using sound interpersonal skills
• Other duties as assigned in support of Covid-19 operations for example entrance screening duties

The Medical Support Assistant can serve in one of the many areas listed below:

• Business Office
• Community Based Clinics
• Health Administration
• Mental Health
• Nursing
• Acute Care
• Occupational Medicine
• Primary Care

Work Schedule: 7:00AM - 3:30 PM, 7:30AM-4:00PM, or 8:00AM-4:30PM

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 60719

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized