Automotive Receptionist - Porsche Boston

Automotive Receptionist

Herb Chambers is part of Asbury Automotive Group, a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

The Receptionist serves as the first impression of our brand and is a critical part of the guest experience. This role is far more than a traditional front desk position. You will be the face and often the voice of the dealership, setting the tone for every interaction and ensuring each guest receives a polished, professional, and welcoming experience from the moment they arrive or call. We are seeking an individual who thrives in a fast-paced, high-volume environment and takes pride in representing a premier dealership. The ideal candidate is professional, adaptable, highly organized, and comfortable balancing multiple responsibilities while maintaining exceptional service standards.

Key Responsibilities

• Welcome and assist all walk-in guests with professionalism, warmth, and urgency
• Manage a high volume of inbound phone calls and direct guests efficiently to the appropriate department or team member
• Assess guest needs quickly and ensure a seamless transition to sales, service, or management teams
• Provide accurate information, take detailed messages, and ensure timely communication
• Support administrative and clerical duties that contribute to daily operational excellence
• Maintain the front reception area as a polished reflection of our flagship facility
• Adapt to evolving business needs and support additional responsibilities as assigned by management

What We're Looking For

• Exceptional communication and guest service skills
• Professional presence and polished demeanor
• Ability to multitask and remain composed in a high-energy dealership environment
• Flexible approach to responsibilities and willingness to support multiple areas of the operation
• Strong computer and phone proficiency, including Microsoft Outlook
• Sense of urgency, attention to detail, and commitment to guest satisfaction
• Bilingual or multilingual abilities are a plus
• Flexible schedule, including late shifts
• Must be at least 18 years old
• Must pass pre-employment screening

Compensation & Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Medical, dental, vision, and supplemental insurance
• 401(k) with company match
• Career development and advancement opportunities within a premier automotive organization
• Employee discounts and referral bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.