Guest Services Attendant

Part-Time Guest Services Attendant

Castlewood Country Club, located in Pleasanton, CA, is pleased to announce an excellent career opportunity for a part-time Guest Services Attendant. We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management. Compensation: $16.90 - $17.00 per hour Job Summary: The Guest Service Attendant will be another "All Around" position that will be helping in many departments of the golf operations. The day-to-day duties will vary depending on the busyness of the day, what needs to be done, and what other parts of the golf operations needs additional assistance. Individuals should have the ability to work in a fun and fast paced environment. Essential Duties:

• Prepares/cleans golf carts for play following the standards of The Club at Castlewood.
• Performs range maintenance such as setting up and maintain range and chipping green presentation, maintains a large amount of range ball inventory, picks range and cleans range balls.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• May direct start of play, which includes assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Cleans golfers' clubs upon completion of play.
• Completes daily project list.
• Assists in the setup and execution of golf tournaments and outings.
• Services the customer who is renting golf clubs and cleans rental clubs upon return. Maintains accurate record of golfers renting clubs
• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience: Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Physical Demands: Frequently stands, walks, uses hands, talks or hear. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise: Regularly works in wet or humid condition (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses: Valid Driver's License.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.