Warranty Technician

Warranty Technician

The Warranty Technician will be responsible for troubleshooting, diagnosing, and repairing our premium fishing boats. This role requires a deep understanding of marine systems, components, and an ability to maintain the brand's exceptional standard of quality and customer satisfaction.

Key Responsibilities:

• Perform diagnostic and technical assessments on boats with warranty claims to determine the cause of issues related to marine systems, electrical, mechanical, and structural components.
• Perform repairs and accurately document all work performed.
• Run through systems after repairs to ensure the issue was successfully resolved.
• Communicate with supervisor regarding warranty claims and provide status updates.
• Work with supervisor to obtain parts needed for repairs to ensure accurate inventory.
• Ensure all warranty/aftermarket work complies with manufacturer guidelines and specifications.
• Work with supervisor to provide feedback on recurring issues or quality concerns.
• Ensure quality repairs while meeting deadlines.

Desired Experience:

• The preferred candidate must be reliable and dependable. Must have 1-3 years of marine repair experience or the equivalent of education and experience.
• Must have valid driver's license.
• Must be a self-starter and able to work independently and as a team.

Additional Skills and Competencies:

• Basic mathematical skills
• Understand and comply with health, safety and regulatory requirements
• Must be able to speak, read, and write English
• Meeting production schedules
• Knowing chemicals, their dangers, safety procedures, mixing procedures and time limits
• Ability to work both independently and as a team member
• Follow safety and health standards use of protective equipment as required
• Ability to work 8+ hour day shifts (sitting, standing, bending and reaching) and moderate lifting up to 50 lbs.
• Perform other duties as assigned by management, supervisors and/or management

Benefits:

• 401(k)
• Health Insurance
• Employee assistance program
• Dental/Vision insurance
• Life insurance
• Short Term/Long Term Disability
• Paid time off

We are a drug-free workplace and an equal opportunity employer.