Night Auditor

Job Description

Job Description

Do you thrive in a calm, focused environment and enjoy providing exceptional service? Are you interested in gaining valuable hotel operations experience with the Westin brand, one of the world’s most recognized hotel brands? The  Element by Westin Albuquerque Uptown is seeking a  Part-Time  Night Auditor to join our team!

By working at this hotel, you’ll be part of  Total Management Systems , a growing organization operating ten hotels throughout New Mexico. We offer  competitive benefits , including:

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time-off and sick leave

• Hotel discounts at Marriott properties worldwide

As our hotel completes its  final stages of renovation , you’ll be part of a fresh, modern property designed to deliver a fantastic guest experience.

As a  Night Auditor , you will be responsible for ensuring the accuracy of hotel financials, maintaining guest satisfaction during overnight hours, and keeping the property secure and organized. You’ll also act as the  main point of contact for late-night guests, providing assistance with check-ins, check-outs, and any guest needs.

• Guest Services & Front Desk Operations:

  • Assist with check-in and check-out processes, ensuring smooth and friendly interactions.

  • Handle guest inquiries, requests, and concerns with professionalism and efficiency.

  • Be knowledgeable about local amenities (restaurants, gas stations, attractions, etc.).

• Night Audit & Financial Tasks:

  • Complete and verify all audit paperwork and shift reports accurately.

  • Balance daily revenue and expense transactions.

  • Process and verify credit card transactions according to company policies.

  • Perform nightly server backups and prepare express checkout folios.

• Hotel Security & Safety:

  • Ensure the hotel is secure by monitoring for any suspicious activity.

  • Perform routine property walks to confirm guest and staff safety.

• Communication & Reporting:

  • Communicate relevant shift information to the General Manager and morning desk staff.

  • Maintain accurate room status inventory.

• Maintain Guest Satisfaction:

  • Ensure guests feel welcome and valued throughout their stay.