Auto Glass Installation Technician Trainee

Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess the fundamental skills necessary for performing unsupervised glass repair, replacement, and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. Responsibilities Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Observing and assisting in installing and repairing auto glass Recalibrating automotive safety systems, including troubleshooting and completing diagnostic testing Providing additional services and products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques Safely operate company and customer vehicles, company-issued tools, and chemicals utilized throughout the workday Perform other duties as assigned Comply with all policies and standards Compensation and Benefits Competitive weekly pay starting at $23.50 per hour, increasing to $27.75 per hour after training and certification Earn $5 per set of wiper blades when added for customer safety Potential to be promoted in the first year; career levels are determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction Benefits package valued at more than $10,000, including 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days Program to buy additional PTO or sell unused time up to 16 hours Up to $5,250 annually in tuition reimbursement Paid training and all tools and resources needed for success Education and Qualifications High School Diploma, GED, or equivalent (preferred) Valid state-issued driver’s license; any other license(s) required by federal, state, and local laws to operate a company vehicle Required Experience Must be 18 years of age or older Skills and Abilities Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds Ability to stand for extended periods, work in tight spaces, bend, and twist the body Ability to use a variety of hand tools and power tools safely and effectively Ability to operate a motor vehicle in accordance with all federal, state, and local laws and be monitored via in-cab vehicle safety camera or video surveillance technology Maintains professionalism and passion for providing outstanding customer service and exceeding expectations Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods Ability to work with chemicals, including but not limited to flammable chemicals, as applicable per the Safelite Way of Fitting Availability to work scheduled days, with flexibility on start and end times to accommodate customer needs Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues Problem-solving and ability to troubleshoot issues independently and collaboratively Ability to read, write, and interpret English language and technical directions Ability to communicate orally (via phone) and in writing (via computer or other electronic means) Ability to maintain a professional appearance, adhering to company dress code and PPE policies Willingness and ability to maintain stable performance under professional or personal pressure or opposition (e.g., time pressure and productivity measures) Legal Notice and Accommodations This job description in no way states or implies that these are the only duties performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations in accordance with their requirements. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations, and Safelite Group, Inc. policies and practices. Equal Opportunity Employer We’re diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers and are proud to be an equal-opportunity employer. We do not discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. #J-18808-Ljbffr Safelite Fulfilment