Retail Store Manager - San Diego, CA

Job Description

Job Description

Meet REVOLVE: 

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

The ideal Store Manager is passionate about fashion and styling and has the ability to cultivate and grow a customer following in-store, support the management team and represent the REVOLVE brand and image.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Measure and Monitor sales performance taking action to improve business performance when needed.

• Ownership of operational execution of the store to achieve necessary revenue targets while balancing budget and expenses.

• Use a high level of business acumen to understand the business drivers and opportunities and build solutions.

• Consistently meet and exceed store sales goals.

• Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand.

• Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement

• To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals

• Uphold consistent inventory accuracy and controls in store. Lead & train the team in store to ensure consistent deliverables.

• Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.

• Ensure facility maintenance, presentation and organization.

• Lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.

• Provide real-time and weekly feedback on product and sales performance to corporate partners to influence allocations and the success of the business

• Ensure the selling floor reflects the brand and concept standards at all times, train staff and develop talent in visual merchandising

• To manage the day-to-day performance of the retail teams, enabling an incredible employee experience.

• Accountable for hiring and training the store team across all areas of the business.

• Provide performance feedback to ensure growth, change and results 

• Understand current culture and areas for improvement, work with FWRD Pop-Up Project Manager for constant improvement through activations, recognition, and thorough communication

• Manage schedule to support after hours events.

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Minimum of 5 years Retail Experience required.

• Minimum of 4 years Retail Management Experience required.

• Luxury retail management experience preferred.

• Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style

• Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets

• Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales

• Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to FWRD

• Motivated and willing to go above and beyond to service the client

• Develop one-to-one client relationships through regular communication (If we do this right, sales associates would be getting clients info and texting when new merchandise arrives in store!)

• Experience working with a sales or retail organization and/or operationally intensive business.

• Ability to work in a fast-paced, cross functional team environment setting.

• Strong interpersonal skills and the ability to interact effectively with diverse personalities

• The drive to take on new challenges with the self-motivation for continuous personal and team development

• The ability to set clear objectives and inspire the team to reach their highest potential

• Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement

• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes

• A proactive and entrepreneurial sense of urgency and ability to prioritize important work

Minimum Qualifications:

• Available to work a minimum of 40 hours per week

• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts

• Understanding of Retail Labor Laws

• GSuite experience a plus

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. 

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base salary range is $90,000 to $110,000 a year. 

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