Aftermarket Specialist

Company: Flow Control Group About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands - each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service. At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality. Visit our website: Position Definition / Detail Aftermarket Specialist position with primary duties which include but are not limited to: contact for customers seeking parts or services available from O'Brien Equipment have current product and services knowledge for fielding questions, providing recommendations, and offering solutions for customer needs ongoing training, as needed, for staying current of said product knowledge and for effective use of the latest software needed for certain products quote generation for said products and services along with timely customer communication and follow-up maintenance of customer contacts and sales efforts in a professional manner for recall accuracy and reference for O'Brien Equipment order fulfillment: processing orders, submitting required project paperwork, factory communications, management of any ship product defect, or warranty issues tracking/maintaining of stocked parts inventory for the Nashville office perform general office housekeeping tasks, as needed must be able to perform position requirements with limited supervision other duties falling within the reasonable scope of the position, as needed Why Build a Career with Us? Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact. Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics. #J-18808-Ljbffr