Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Tier 2 IT Help Desk - On-Site Support & Growth

NGEN

NGEN in Lanham, MD is seeking a Tier 2 Technician to resolve complex hardware, software, and network issues on-site. You will provide advanced troubleshooting and collaborate with Tier 3 teams to support infrastructure projects and security enhancements. The role requires 2–4 years of IT or desktop support experience, strong Windows/networking knowledge, and relevant certifications. On-call rotations and on-site presence are part of the schedule, with a comprehensive benefits package. #J-18808-Ljbffr NGEN

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Tier 2 IT Help Desk - On-Site Support & Growth in Lanham, MD vacancy
  •  ...employee experience.   The Tier 2 Technician is responsible for...  ...technical issues that go beyond Tier 1 support, providing advanced...  ...infrastructure. The technician provides on-site, remote support and is required...  ...~2-4 years of experience in IT or desktop support ~ Strong... 
    Website
    Full time
    Remote work
    Night shift

    NGEN

    Lanham, MD
    19 days ago
  • Title:Senior IT Customer Support Analyst, Desktop SupportKBR is hiring...  ...Support Technician to provide Tier 2 desktop and deskside...  ...role serves as the on-site technical point of contact...  ...during a pivotal period of growth and transformation, helping build and support... 
    Website
    Full time
    Local area

    KBR

    Arlington, VA
    1 day ago
  •  ...takes pride in you and will help you grow where your...  ...potential for professional growth and job opportunities...  ...Plus today. Position Title Tier 2 Technical Support Position Type Full-Time, On-Site Position Location...  ...minimum experience in: IT Call Center environments... 
    Website
    Full time
    Contract work
    For contractors
    Work at office
    Remote work
    Worldwide

    Systems Plus

    Washington DC
    3 days ago
  • $28 - $32 per hour

     ...oriented and proactive Technical Support Specialist to join our IT operations team on a...  ...& Access Management (Tier 1/2) Perform password resets...  ...connectivity issues for on-site employees and provide guest...  ...Experience: 3+ years in a Help Desk, Service Desk, Desktop Support... 
    Website
    Hourly pay
    Temporary work
    Work at office
    Remote work

    Sparks Group

    Arlington, VA
    6 days ago
  • $66.57k - $99.86k

     ...IT Desktop Support Technician IINTT DATA strives to hire exceptional, innovative...  ...(PEVS) within Mission and Site Support Services under the Service...  ..., along with proficiency in Tier 2 troubleshooting and repair...  ...and Industry solutions help organizations and society move... 
    Website
    Temporary work
    Work at office
    Remote work
    Flexible hours

    Sierra Systems, An Ntt Data Company

    Arlington, VA
    2 days ago
  • $55k - $65k

    Description The Support Practice Group of Kraft...  ...more. · Provide on-site assistance to...  ...client end users and IT staff with a broad...  ...other team members helping manage the resolution...  ...to facilitate the growth of the Support Practice...  ...of sitting at a desk and working on a computer... 
    Website
    Remote job
    Full time
    Work experience placement
    Local area
    Monday to Friday
    Afternoon shift

    grabjobs

    Lanham Seabrook, MD
    3 days ago
  •  ...Overview Service Desk Technician Tier 2   Washington, DC...  ...Intelligence & Operations Support (MIOS) could be the place...  ...Tier 2 to join our IT support team in...  ...development plan focuses on helping our team members at every...  ...Chenega MIOS web site -  Glassdoor - -at-Chenega... 
    Website
    Work at office

    Chenega Corporation

    Washington DC
    14 days ago
  •  ...experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian...  ...services. Position Summary The Help Desk Tier 2 Support Specialist provides intermediate-level... 
    Full time
    Work at office
    Remote work

    BTI

    Washington DC
    a month ago
  •  ...people in the industry. Our growth mindset drives us to...  ...network-related tasks in support of the organization’s...  ...programs Provides second-tier technical assistance and...  ...and/or leads IT projects as requested...  ...to, other offices, work sites and local business errands... 
    Website
    Temporary work
    Work at office
    Local area
    Remote work

    Prime Electric

    Washington DC
    14 days ago
  •  ...Technology Professional (IT/CTN/IS) Category /...  ...communication systems that support naval operations; as a Cryptologic...  ...adversary activity, and help protect Navy networks...  ...floors; mix of help desk and user support,...  ...information warfare training sites and IS at intelligence training... 
    Website
    Apprenticeship
    Worldwide
    Shift work

    US Navy

    University Park, MD
    3 days ago
  •  ...Description: Short Description: Experienced IT professional (6–10 yrs) providing Tier II support for critical 311/911 operations—troubleshooting workstations...  ...unit connectivity. Weekend role: 10-hour shifts, 2 days/week. Complete Description: Employment... 
    Contract work
    Shift work
    Night shift
    Weekend work
    2 days per week

    AHU Technologies Inc

    Washington DC
    16 days ago
  • $39.42 per hour

     ...Description Job Title: Deskside Support Technician (Tier II) Location: Washington,...  ...from the Service Desk or identified by on-site users Perform Break/Fix...  ...customers to resolve IT issues promptly, ensuring...  ...across North America. We help clients get work done more... 
    Website
    Contract work
    Work at office
    Local area

    System One

    Washington DC
    a month ago
  • $66.57k - $99.86k

     ...We are currently seeking a IT Desktop Support Technician II to join our team...  ...Stations (PEVS) within Mission and Site Support Services under the...  ..., along with proficiency in Tier 2 troubleshooting and repair...  ...consulting and Industry solutions help organizations and society... 
    Website
    Temporary work
    Work at office
    Remote work
    Flexible hours

    NTT DATA, Inc.

    Arlington, VA
    5 days ago
  •  ...Job Description Overview Tier 2 Help Desk Analyst   Arlington, VA...  ...Military, Intelligence & Operations Support (MIOS) could be the place for...  ..., and maintenance of IT systems. Provides first-level...  ...following links:  Chenega MIOS web site -   Glassdoor - -at-Chenega... 
    Website
    Work at office
    Local area
    Remote work

    Chenega Corporation

    Arlington, VA
    15 days ago
  •  ...GCyber is seeking an  IT Support Technician, to support a high profile DISA customer in the Pentagon. You will be working with a team to...  ...improvement and team feedback. Manage and optimize Service Desk resources, staff performance, and technical development. Minimum... 
    Full time

    GCyber

    Arlington, VA
    20 days ago
  •  ...actively hiring for a Tier II Deskside Support Technician  at this moment...  ...connect with talented IT professionals who share...  ...oriented? Like to help solve complex technical...  ...incident resolution for off-site computers through...  ...year of Tier 1 or Tier 2 experience PLUS completion... 
    Website
    Work at office
    Local area
    Remote work
    Monday to Friday
    Shift work
    Weekend work

    Symposit LLC

    Silver Spring, MD
    17 days ago
  • $58.9k - $62.9k

     ...Responsibilities: Advanced Technical Support: Deliver Tier 2 and 3 support for computer...  ...equipment both on-site and remotely. Troubleshoot,...  ...to get the most from AT&T’s IT resources. Infrastructure...  ...a factor in the company’s growth and success.    Lentech... 
    Website
    Full time
    Work at office
    Remote work
    Shift work

    Lentech Inc.

    Maryland, MD
    more than 2 months ago
  • What We Do The SEI helps advance software engineering...  ...Are you a talented tier-one technical support person with the desire...  ...you to join our dynamic IT team at the SEI! In...  ...experience with Help Desk and end user support....  ...CMU community, sponsor sites, conferences, and offsite... 
    Website
    Hourly pay
    Full time
    Part time
    Work at office
    Remote work

    Software Engineering Institute | Carnegie Mellon University

    Arlington, VA
    2 days ago
  •  .../ Desktop Engineer (Tier 2.5) Location: Washington, D.C./On-site Clearance Requirement...  .... Occasional support of alternate shifts...  ...also provide Service Desk and data center operational...  ..., woman-owned IT Solutions Provider with...  ...back to our community, helping others, and making... 
    Website
    Full time
    Work at office
    Flexible hours
    Shift work

    ActioNet, Inc.

    Washington DC
    a month ago
  •  ...Description ActioNet is seeking a  Tier 2 – Mid Desk Side Support - IT Specialist  to provide Mid to Senior technical and administrative support...  ...Community : We are committed to giving back to our community, helping others, and making the world a better place for our next... 
    Full time
    Work at office
    Remote work

    ActioNet, Inc.

    Washington DC
    more than 2 months ago
  •  ...IT SpecialistZolon PCS is seeking an IT...  ...Specialist. This role supports the Federal Bureau...  ...FBI) under the ITSSS?2 Advanced Support...  ...Responsibilities: Provides Tier 2 deskside and walk...  ...(ITX) storefront help desks at JEH and JEH/DMX....  ...tech refresh, site moves, and white-... 
    Website
    Work at office
    Weekend work

    Zolon Tech

    Washington DC
    4 days ago
  • Description HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal...  ...resolved by Tier 1 are escalated to Tier 2 and Tier 3. Help Desk Technicians research...  ...period, agents are expected on-site for an 8-hour shift, Monday through... 
    Website
    Permanent employment
    Work at office
    Remote work
    Worldwide
    Monday to Friday
    Shift work
    Night shift

    Executive 1 Holding Company, LLC

    Silver Spring, MD
    4 days ago
  •  ...Information Technology (IT) TechnicianLanham, Maryland...  ...Technology (IT) Technician to support end users, maintain...  ...ship new hardware to remote sites and end users.Assist with...  ...plus.Experience:A minimum of 2+ years in desktop support, help desk, or customer support roles... 
    Website
    Work at office
    Remote work

    AST SpaceMobile

    Lanham, MD
    3 days ago
  • $55k - $72k

     ...Inserso is seeking Network Support Technicians to provide...  ...onsite and remote Tier 2 support that requires prompt...  ...quick resolution of user IT issues to minimize...  ...end-users in a Service Desk supported Tier II environment...  ...notice travel to customer sites is common, extended... 
    Website
    Full time
    Temporary work
    Local area
    Immediate start
    Remote work
    Worldwide
    Night shift

    Inserso

    Washington DC
    3 days ago
  •  ...years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware...  ...instruction-based activities at sites. Ability to lift / move computer equipment...  ...weighing up to 50 lbs. Expert in desk-side support and PC break/fix including... 
    Website
    Flexible hours

    Sky Systems, Inc. (SkySys)

    Arlington, VA
    2 days ago
  • $17.5 per hour

    Job Title: Tier 1 Help Desk Technician - FDA White Oak, Silver Spring, MD 2...  ...Tier 1 Help Desk Technician to support our IT Service Desk for a federal...  ...unresolved problems to Tier 2 and Tier 3 support. Research...  ...Schedule During training: on-site 8‑hour shift, Monday‑Friday,... 
    Website
    Hourly pay
    Permanent employment
    Full time
    Work at office
    Remote work
    Worldwide
    Monday to Friday
    Shift work
    Night shift
    Afternoon shift

    Executive 1 Holding Company

    Silver Spring, MD
    6 days ago
  •  ...grow professionally? We can help! We are seeking an IT Field Support Lead to support the...  ...resolution. Provide direct help-desk support when required, including answering calls, tiered support, opening/escalating...  ..., including at least 2 years in a team-lead or supervisory... 
    Full time
    Contract work
    Part time
    Work at office

    Terrestris Global Solutions

    Washington DC
    a month ago
  • $80k - $90k

     ...Institute (PRI). About this position: IT Technical Support Specialist Location - Washington, DC The...  ...that have been assigned or escalated by Tier 1. Interface with and create tickets for...  ...Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client... 
    Permanent employment
    Full time
    Contract work
    For contractors
    Work at office
    Remote work

    Bering Straits Native Corporation (BSNC)

    Washington DC
    6 days ago
  • $53.04k

     ...currently hiring for an IT Service Technician to provide onsite support for our federal customer....  ...travel occasionally for site coverage. Employee will...  ...consult with support teams, help desks, customers and other...  ...communication devices. Provide tier 2 support, including but... 
    Website
    Contract work
    Currently hiring
    Local area
    Remote work
    Relocation

    Govcio LLC

    Washington DC
    2 days ago
  • A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer... 

    SiloSmashers, Inc.

    Arlington, VA
    6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier 2 IT Help Desk - On-Site Support & Growth. Be the first to apply!