Tier 2 IT Help Desk - On-Site Support & Growth
NGEN
NGEN in Lanham, MD is seeking a Tier 2 Technician to resolve complex hardware, software, and network issues on-site. You will provide advanced troubleshooting and collaborate with Tier 3 teams to support infrastructure projects and security enhancements. The role requires 2–4 years of IT or desktop support experience, strong Windows/networking knowledge, and relevant certifications. On-call rotations and on-site presence are part of the schedule, with a comprehensive benefits package. #J-18808-Ljbffr NGEN
- ...employee experience. The Tier 2 Technician is responsible for... ...technical issues that go beyond Tier 1 support, providing advanced... ...infrastructure. The technician provides on-site, remote support and is required... ...~2-4 years of experience in IT or desktop support ~ Strong...WebsiteFull timeRemote workNight shift
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is hiring... ...Support Technician to provide Tier 2 desktop and deskside... ...role serves as the on-site technical point of contact... ...during a pivotal period of growth and transformation, helping build and support...WebsiteFull timeLocal area
- ...takes pride in you and will help you grow where your... ...potential for professional growth and job opportunities... ...Plus today. Position Title Tier 2 Technical Support Position Type Full-Time, On-Site Position Location... ...minimum experience in: IT Call Center environments...WebsiteFull timeContract workFor contractorsWork at officeRemote workWorldwide
$28 - $32 per hour
...oriented and proactive Technical Support Specialist to join our IT operations team on a... ...& Access Management (Tier 1/2) Perform password resets... ...connectivity issues for on-site employees and provide guest... ...Experience: 3+ years in a Help Desk, Service Desk, Desktop Support...WebsiteHourly payTemporary workWork at officeRemote work$66.57k - $99.86k
...IT Desktop Support Technician IINTT DATA strives to hire exceptional, innovative... ...(PEVS) within Mission and Site Support Services under the Service... ..., along with proficiency in Tier 2 troubleshooting and repair... ...and Industry solutions help organizations and society move...WebsiteTemporary workWork at officeRemote workFlexible hours$55k - $65k
Description The Support Practice Group of Kraft... ...more. · Provide on-site assistance to... ...client end users and IT staff with a broad... ...other team members helping manage the resolution... ...to facilitate the growth of the Support Practice... ...of sitting at a desk and working on a computer...WebsiteRemote jobFull timeWork experience placementLocal areaMonday to FridayAfternoon shift- ...Overview Service Desk Technician Tier 2 Washington, DC... ...Intelligence & Operations Support (MIOS) could be the place... ...Tier 2 to join our IT support team in... ...development plan focuses on helping our team members at every... ...Chenega MIOS web site - Glassdoor - -at-Chenega...WebsiteWork at office
- ...experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian... ...services. Position Summary The Help Desk Tier 2 Support Specialist provides intermediate-level...Full timeWork at officeRemote work
- ...people in the industry. Our growth mindset drives us to... ...network-related tasks in support of the organization’s... ...programs Provides second-tier technical assistance and... ...and/or leads IT projects as requested... ...to, other offices, work sites and local business errands...WebsiteTemporary workWork at officeLocal areaRemote work
- ...Technology Professional (IT/CTN/IS) Category /... ...communication systems that support naval operations; as a Cryptologic... ...adversary activity, and help protect Navy networks... ...floors; mix of help desk and user support,... ...information warfare training sites and IS at intelligence training...WebsiteApprenticeshipWorldwideShift work
- ...Description: Short Description: Experienced IT professional (6–10 yrs) providing Tier II support for critical 311/911 operations—troubleshooting workstations... ...unit connectivity. Weekend role: 10-hour shifts, 2 days/week. Complete Description: Employment...Contract workShift workNight shiftWeekend work2 days per week
$39.42 per hour
...Description Job Title: Deskside Support Technician (Tier II) Location: Washington,... ...from the Service Desk or identified by on-site users Perform Break/Fix... ...customers to resolve IT issues promptly, ensuring... ...across North America. We help clients get work done more...WebsiteContract workWork at officeLocal area$66.57k - $99.86k
...We are currently seeking a IT Desktop Support Technician II to join our team... ...Stations (PEVS) within Mission and Site Support Services under the... ..., along with proficiency in Tier 2 troubleshooting and repair... ...consulting and Industry solutions help organizations and society...WebsiteTemporary workWork at officeRemote workFlexible hours- ...Job Description Overview Tier 2 Help Desk Analyst Arlington, VA... ...Military, Intelligence & Operations Support (MIOS) could be the place for... ..., and maintenance of IT systems. Provides first-level... ...following links: Chenega MIOS web site - Glassdoor - -at-Chenega...WebsiteWork at officeLocal areaRemote work
- ...GCyber is seeking an IT Support Technician, to support a high profile DISA customer in the Pentagon. You will be working with a team to... ...improvement and team feedback. Manage and optimize Service Desk resources, staff performance, and technical development. Minimum...Full time
- ...actively hiring for a Tier II Deskside Support Technician at this moment... ...connect with talented IT professionals who share... ...oriented? Like to help solve complex technical... ...incident resolution for off-site computers through... ...year of Tier 1 or Tier 2 experience PLUS completion...WebsiteWork at officeLocal areaRemote workMonday to FridayShift workWeekend work
$58.9k - $62.9k
...Responsibilities: Advanced Technical Support: Deliver Tier 2 and 3 support for computer... ...equipment both on-site and remotely. Troubleshoot,... ...to get the most from AT&T’s IT resources. Infrastructure... ...a factor in the company’s growth and success. Lentech...WebsiteFull timeWork at officeRemote workShift work- What We Do The SEI helps advance software engineering... ...Are you a talented tier-one technical support person with the desire... ...you to join our dynamic IT team at the SEI! In... ...experience with Help Desk and end user support.... ...CMU community, sponsor sites, conferences, and offsite...WebsiteHourly payFull timePart timeWork at officeRemote work
- .../ Desktop Engineer (Tier 2.5) Location: Washington, D.C./On-site Clearance Requirement... .... Occasional support of alternate shifts... ...also provide Service Desk and data center operational... ..., woman-owned IT Solutions Provider with... ...back to our community, helping others, and making...WebsiteFull timeWork at officeFlexible hoursShift work
- ...Description ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to Senior technical and administrative support... ...Community : We are committed to giving back to our community, helping others, and making the world a better place for our next...Full timeWork at officeRemote work
- ...IT SpecialistZolon PCS is seeking an IT... ...Specialist. This role supports the Federal Bureau... ...FBI) under the ITSSS?2 Advanced Support... ...Responsibilities: Provides Tier 2 deskside and walk... ...(ITX) storefront help desks at JEH and JEH/DMX.... ...tech refresh, site moves, and white-...WebsiteWork at officeWeekend work
- Description HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal... ...resolved by Tier 1 are escalated to Tier 2 and Tier 3. Help Desk Technicians research... ...period, agents are expected on-site for an 8-hour shift, Monday through...WebsitePermanent employmentWork at officeRemote workWorldwideMonday to FridayShift workNight shift
- ...Information Technology (IT) TechnicianLanham, Maryland... ...Technology (IT) Technician to support end users, maintain... ...ship new hardware to remote sites and end users.Assist with... ...plus.Experience:A minimum of 2+ years in desktop support, help desk, or customer support roles...WebsiteWork at officeRemote work
$55k - $72k
...Inserso is seeking Network Support Technicians to provide... ...onsite and remote Tier 2 support that requires prompt... ...quick resolution of user IT issues to minimize... ...end-users in a Service Desk supported Tier II environment... ...notice travel to customer sites is common, extended...WebsiteFull timeTemporary workLocal areaImmediate startRemote workWorldwideNight shift- ...years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware... ...instruction-based activities at sites. Ability to lift / move computer equipment... ...weighing up to 50 lbs. Expert in desk-side support and PC break/fix including...WebsiteFlexible hours
$17.5 per hour
Job Title: Tier 1 Help Desk Technician - FDA White Oak, Silver Spring, MD 2... ...Tier 1 Help Desk Technician to support our IT Service Desk for a federal... ...unresolved problems to Tier 2 and Tier 3 support. Research... ...Schedule During training: on-site 8‑hour shift, Monday‑Friday,...WebsiteHourly payPermanent employmentFull timeWork at officeRemote workWorldwideMonday to FridayShift workNight shiftAfternoon shift- ...grow professionally? We can help! We are seeking an IT Field Support Lead to support the... ...resolution. Provide direct help-desk support when required, including answering calls, tiered support, opening/escalating... ..., including at least 2 years in a team-lead or supervisory...Full timeContract workPart timeWork at office
$80k - $90k
...Institute (PRI). About this position: IT Technical Support Specialist Location - Washington, DC The... ...that have been assigned or escalated by Tier 1. Interface with and create tickets for... ...Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client...Permanent employmentFull timeContract workFor contractorsWork at officeRemote work$53.04k
...currently hiring for an IT Service Technician to provide onsite support for our federal customer.... ...travel occasionally for site coverage. Employee will... ...consult with support teams, help desks, customers and other... ...communication devices. Provide tier 2 support, including but...WebsiteContract workCurrently hiringLocal areaRemote workRelocation- A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 IT Help Desk - On-Site Support & Growth. Be the first to apply!




