Program Manager

Role Description

The Program Manager, Product Management is responsible for the product team’s project management program. In collaboration with product managers and senior leadership, this role will handle the planning and execution of projects and initiatives within the product team. The position will also support the initiation and oversight of larger projects in conjunction with other Allied project teams. The position will help the product team ensure that the overall department initiatives are completed within the defined scope and schedule in support of our strategy.

Essential Functions

• Oversight of multiple projects containing various levels of complexity and scope.
• Develop and maintain a comprehensive program management strategy incorporating Allied’s project management methods and applications.
• Work closely with product leadership to identify and document project requirements and act as a liaison in coordinating and communicating requirements to necessary stakeholders for execution.
• Work closely with project sponsor, cross-functional teams, and other departments to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Coordinate and guide discovery sessions for new initiatives in collaboration with product managers and leadership.
• Track progress on projects and report timely updates and status to product leadership.
• Gather and assess information regarding issues and potential challenges that may impact the project plan, operational workflows, or departments.
• Confer with appropriate personnel to ensure successful functioning of newly implemented projects and initiatives.
• Build rapport and collaborate with internal teams including operations, sales, account management, marketing, and others.
• Develop a strong understanding of Allied business needs with respect to processes and workflows.
• Assist with intake of requests from client facing teams, including Sales, Client Executives, and Account Managers.
• Help assess new product opportunities and partnerships, as needed.
• Other duties as assigned.

Qualifications

• Bachelor’s degree required or equivalent work experience required.
• At least 5 years of experience in similar role.
• Prior experience in health insurance industry strongly preferred.
• Previous project management experience or training.
• Experience with workflow and flowcharting tools such as Visio, SmartDraw, Miro, etc. required.
• Intermediate level work experience with Microsoft Office, Word, Excel, and PowerPoint software applications required.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize multiple initiatives.
• Ability to work independently and take ownership of tasks and projects.

Position Competencies

• Accountability
• Analytical Thinking
• Collaboration
• Communication
• Customer Focus
• Functional Expertise
• Initiative

Physical Demands

This is a standard desk role requiring extended sitting and computer work.

Work Environment

Remote

Benefits

• Medical, Dental, Vision, Life and Disability Insurance
• Generous Paid Time Off
• Tuition Reimbursement
• EAP
• Technology Stipend