Service Advisor - Jaguar Land Rover Raleigh

Jaguar Land Rover‑Raleigh has an outstanding opportunity for a Service Advisor to join their team! Responsibilities Ability to meet & greet customers with courtesy and efficiency Responsible forprovingan outstandingguest experience! Determine the course of action to take and obtain customer authorization. Write up service needs and givecustomeraccurateestimate fordollar amountand completion time of work. Ability to communicate effectively withcustomer, to achieve satisfactory repairs, sale of necessaryrepairor maintenance to vehicles. Knowledge of warranty and service/insurance policies. Keepingcustomerinformed andadvisecustomerof the prognosis of their vehicle. Calling customers tosetappointments and answer telephonesata timelymanner. Attends/completes required training and department meetings. Qualifications High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience. Current valid driver’s license Musthavegood reading, writing and math skills. Have excellent interpersonal skills and provide outstanding customer service. Ability to work retail hours Computer proficient Benefits We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Holman