Temporary Account Manager
MAU Workforce Solutions
MAU is hiring a Temporary Account Manager in Albion, IN. As a Temporary Account Manager, you will manage customer staffing needs by recruiting, hiring, onboarding, and supporting employees while delivering exceptional customer service and ensuring efficient workforce operations for a key client account. This is a temporary, full-time position (approximately 16 weeks).Benefits Package
- Competitive Compensation Package
- Medical, Dental, and Vision Benefits
- Paid Holidays (11)
- Paid Vacation
- Great work environment
- Employee Assistance Program (EAP)
- Care Partners Program
- Health Club Reimbursement Program
- Additional supplemental benefit programs
- 401(k)
- Salary Continuation
- Educational Reimbursement
- FMLA available after 12 months of service
- Monday–Friday | 7:00 AM – 4:00 PM
- Periodic evenings and weekends as business needs require
- Full-time Recruiting Coordinator
- Account Manager
- 1–2 years of recruiting experience
- Working knowledge of Microsoft Word and Microsoft Outlook
- Bachelor's degree in Human Resources, Business Management, Communications, or a related field
- HR certification (PHR or SHRM-CP)
- Lean Green Belt certification
- Root Cause Analysis training
- Proven track record of successfully working with customers and/or employees
- Strong problem-solving and analytical skills
- Results-driven mindset
- Excellent organizational skills
- Strong verbal and written communication skills
- Self-motivated with the ability to take initiative
- Demonstrate ethical conduct and personal credibility
- Ability to supervise MAU Associates
- Recruit, screen, interview, and hire associates to meet client staffing requirements
- Maintain an active candidate pipeline through recruiting strategies, job advertising, and sourcing initiatives
- Process customer work orders accurately and efficiently
- Review work orders regularly and communicate with customers regarding staffing needs
- Perform weekly payroll with a high level of accuracy
- Administer company policies and procedures
- Conduct new hire orientations and update orientation materials as needed
- Coordinate client-required assessments
- Establish pay and bill rates with management approval
- Process merit, tenure, and incentive pay increases
- Submit billing source documentation for customer accounts
- Resolve customer invoice payment issues
- Manage workers' compensation cases, including accident investigations and return-to-work coordination
- Attend unemployment and workers' compensation hearings as needed
- Build and maintain strong customer relationships through regular client visits
- Maintain candidate pools to ensure workforce readiness and meet customer staffing demands
- Communicate effectively with MAU leadership and client management regarding service needs
- Professional office environment with frequent computer, phone, and office equipment use
- Occasional work at customer locations, including office, manufacturing, industrial, and GMP clean room environments
- Exposure to manufacturing equipment and industrial vehicles may occur
- Lift 5–20 pounds regularly and up to 50 pounds occasionally
- Stand or walk for up to 4 hours
- Sit for up to 4 hours
Vacancy posted 21 days ago
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