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Temporary Account Manager

MAU Workforce Solutions

MAU is hiring a Temporary Account Manager in Albion, IN. As a Temporary Account Manager, you will manage customer staffing needs by recruiting, hiring, onboarding, and supporting employees while delivering exceptional customer service and ensuring efficient workforce operations for a key client account. This is a temporary, full-time position (approximately 16 weeks).

Benefits Package
  • Competitive Compensation Package
  • Medical, Dental, and Vision Benefits
  • Paid Holidays (11)
  • Paid Vacation
  • Great work environment
  • Employee Assistance Program (EAP)
  • Care Partners Program
  • Health Club Reimbursement Program
  • Additional supplemental benefit programs
  • 401(k)
  • Salary Continuation
  • Educational Reimbursement
  • FMLA available after 12 months of service
Shift Information
  • Monday–Friday | 7:00 AM – 4:00 PM
  • Periodic evenings and weekends as business needs require
Career Path
  • Full-time Recruiting Coordinator
  • Account Manager
Required Education and Experience
  • 1–2 years of recruiting experience
  • Working knowledge of Microsoft Word and Microsoft Outlook
Preferred Education and Experience
  • Bachelor's degree in Human Resources, Business Management, Communications, or a related field
  • HR certification (PHR or SHRM-CP)
  • Lean Green Belt certification
  • Root Cause Analysis training
General Requirements
  • Proven track record of successfully working with customers and/or employees
  • Strong problem-solving and analytical skills
  • Results-driven mindset
  • Excellent organizational skills
  • Strong verbal and written communication skills
  • Self-motivated with the ability to take initiative
  • Demonstrate ethical conduct and personal credibility
  • Ability to supervise MAU Associates
Essential Functions
  • Recruit, screen, interview, and hire associates to meet client staffing requirements
  • Maintain an active candidate pipeline through recruiting strategies, job advertising, and sourcing initiatives
  • Process customer work orders accurately and efficiently
  • Review work orders regularly and communicate with customers regarding staffing needs
  • Perform weekly payroll with a high level of accuracy
  • Administer company policies and procedures
  • Conduct new hire orientations and update orientation materials as needed
  • Coordinate client-required assessments
  • Establish pay and bill rates with management approval
  • Process merit, tenure, and incentive pay increases
  • Submit billing source documentation for customer accounts
  • Resolve customer invoice payment issues
  • Manage workers' compensation cases, including accident investigations and return-to-work coordination
  • Attend unemployment and workers' compensation hearings as needed
  • Build and maintain strong customer relationships through regular client visits
  • Maintain candidate pools to ensure workforce readiness and meet customer staffing demands
  • Communicate effectively with MAU leadership and client management regarding service needs
Work Environment and Physical Demands
  • Professional office environment with frequent computer, phone, and office equipment use
  • Occasional work at customer locations, including office, manufacturing, industrial, and GMP clean room environments
  • Exposure to manufacturing equipment and industrial vehicles may occur
Physical Requirements
  • Lift 5–20 pounds regularly and up to 50 pounds occasionally
  • Stand or walk for up to 4 hours
  • Sit for up to 4 hours
Vacancy posted 23 hours ago
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