Apartment Concierge

ConciergeLocation: Philadelphia, PA 19146Pay Rate: $17/hrShift: Now Hiring: Apartment Concierge Associates! Are you a skilled multitasker with a passion for customer service? InterSolutions is hiring Concierge professionals to deliver top-tier support and create exceptional resident experiences at apartment communities.We re looking for individuals who enjoy engaging with people, staying organized in fast-paced environments, and helping foster a welcoming atmosphere. If that sounds like you, apply today!Why Join InterSolutions?24/7 supportOpportunities for permanent placement with top communitiesReferral bonuses for bringing new talent onboardPrimary Responsibilities Include:Create a friendly and welcoming environment for residents and guestsOversee the lobby and front desk area, answering calls and assisting residents, guests, and vendorsProvide first-line support for resident requests, concerns, and service inquiriesFollow up on completed service requests to ensure resident satisfactionRespond to emergency situations by following proper protocols and contacting the appropriate servicesMonitor and maintain common areas, ensuring cleanliness and organizationRequirements:Previous customer service experienceStrong phone etiquette and excellent communication, organization, and management skillsHighly detail-oriented and responsibleExcellent follow-up and follow-through skillsSelf-motivated with the ability to work independently with minimal supervisionSkilled in handling difficult situations and enforcing guidelines diplomaticallyProficiency in Microsoft Word, Outlook, Excel, and data entryAbility to stand for 70% of the time and lift packages up to 20 lbs.Ability to work weekends as requiredInterSolutions is a leading staffing provider to the Property Management industry. We are always looking for excellent candidates to fill client positions as they come available. InterSolutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, age, veteran or military status or any other characteristic protected by law.