Uptown- Shift lead

Job Summary The Shift Leader is responsible for training, directing, and assisting employees and for the overall operation of the store. They are the acting manager on duty during their shifts. Shift Leaders oversee that we deliver a quality product while delivering an exceptional guest experience. Shift Leaders are efficient in opening and closing the business. They are empowered to make decisions and answer all guests’ questions. Shift Leaders Take initiative and are proactive in completing and delegating store tasks Key holders of the store Scheduled for opening and/or closing shifts Can hold the team accountable to keep up with Clean Juice standards and procedures Are eligible for promotions for management positions Responsibilities Work constantly to uphold Clean Juice’s 10 core values Deliver an exceptional guest experience and ensure all team members do the same Oversee that we deliver a quality product in a timely fashion. Resolve complaints and troubleshoot problems when the GM or AM aren’t present Be efficient in both opening and closing the business Manage daily sales goals and labor Keep organized books with necessary daily forms Be efficient in all POS tasks such as issuing refunds, gift cards, pay‑outs, etc. Maintain a clean work environment Ensure daily tasks are completed before the end of each shift Ensure the store is in pristine condition at the end of each shift Handle cleanse orders and cleanse binder/calendar Be efficient in accepting orders, writing checks, filing invoices, etc. Adhere to company standards, including personal hygiene and appearance Adhere to health and safety standards when handling food Qualifications Be able to work in a standing position for long periods of time Be able to reach, bend, stoop, and frequently lift up to 50 pounds All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, lay-off, access to benefits and training, and all other conditions and privileges of employment. #J-18808-Ljbffr Ontario Trillium Foundation