Sr. IT Business Analyst

Senior IT Business Analyst

This new Sr. IT BA resource will work remotely. We would strongly prefer a US Citizen or Green Card holder, and someone who will work Western USA hours (Pacific time zone). We need a Sr. IT Business Analyst resource with Cloud/IT Infrastructure/Disaster Recovery/ERP experience for a 6+ month contract-to-hire role for a Health Products client in Temecula, CA. This role is an IT Business Analyst to effectively manage and support operations related to our client's critical-care Biopharmaceutical products, blood Plasma products and Vaccine products. Our client is a $2B distributor of these products and related Analytics services in the United States.

Position Summary

The IT Business Analyst provides structured analysis and documentation to support enterprise-wide initiatives across infrastructure, technology modernization, cybersecurity, compliance readiness, and operational optimization. This includes direct, hands-on involvement in Disaster Recovery (DR) and Business Continuity Planning (BCP), HITRUST audits, cloud maturity documentation, and the implementation of IT governance processes such as Change Management. This role is responsible for capturing, translating, and validating complex business requirements into measurable deliverables, including functional specifications, use cases, and integration plans, ensuring alignment with organizational objectives and technical standards. The Business Analyst works directly with project managers, IT professionals, business units, and external vendors to clarify requirements, manage dependencies, and identify risks before escalation. By applying disciplined methodologies and maintaining comprehensive, audit-ready project records, the role enables consistent execution of high-impact initiatives and provides leadership with decision support and performance insights to prioritize resources effectively.

Essential Functions and Duties

Requirements Analysis & Documentation

Conduct structured interviews, workshops, and workflow mapping sessions with stakeholders to capture current processes, dependencies, and target outcomes. Translate business requirements into testable functional and technical specifications, including workflows, use cases, and traceability matrices. Develop business rules and acceptance criteria to ensure solutions are measurable and verifiable. Validate requirements through iterative stakeholder reviews to eliminate scope ambiguity or misalignment. Ensure documentation meets compliance and audit-readiness standards and provides full traceability for future enhancements, including HITRUST certification requirements, cybersecurity controls, and regulatory compliance frameworks. Perform impact analyses to evaluate downstream effects on workflows, data, and integrated systems.

Project Execution Support

Collaborate with project managers to define scope, timelines, deliverables, and contingency plans for assigned initiatives. Support both Agile and Waterfall project approaches by maintaining backlogs, sprint artifacts, and change control documentation with precision. Coordinate with external vendors to ensure alignment on deliverables and resolve requirement gaps prior to implementation. Participate in formal testing and validation to confirm requirements are met and performance criteria are achieved. Maintain a central repository of project artifacts, including risk registers, change logs, and dependency maps, supporting DR/BCP testing results, cloud maturity documentation, and governance change control processes. Provide post-implementation reviews to confirm outcomes meet business case expectations and capture lessons learned.

Stakeholder Collaboration & Communication

Serve as the primary liaison between business stakeholders and technical teams to maintain shared understanding of objectives, constraints, and success metrics. Facilitate structured alignment workshops and decision checkpoints to resolve trade-offs and clarify dependencies. Develop communication plans for executives and sponsors, delivering updates with context, data, and actionable recommendations. Provide accurate reporting of project status, risks, and readiness for key decisions to leadership and governance bodies.

Process Improvement & Governance

Identify opportunities to streamline workflows and reduce redundancy through automation or integration of systems. Recommend solutions that align with governance policies, security protocols, and operational risk requirements, including HITRUST, HIPAA, and other compliance frameworks. Develop standardized operating procedures (SOPs) to institutionalize successful workflows and maintain compliance. Create metrics dashboards to monitor performance, adoption rates, and solution effectiveness. Contribute to governance playbooks and cross-departmental training materials to support consistent project delivery.

General Responsibilities

Adheres specifically to all company policies and procedures, Federal and State regulations, and laws. Display dedication to position responsibilities and achieve assigned goals and objectives. Always represent the Company in a professional manner and appearance. Understand and internalize the Company's purpose. Display loyalty to the Company and its organizational values. Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others. Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our work force in actions, words, and deeds. Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation. Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company.

Education, Knowledge, Skills, and Experience

Required Education:

Bachelor's degree in Business Administration, Information Systems, or a related field. In lieu of a degree, four (4) additional years of directly related business analysis experience is required.

Required Knowledge:

Structured business analysis methodologies, including requirements elicitation, documentation, and validation. Core concepts of enterprise IT systems, data flows, and system dependencies. Agile and Waterfall project frameworks and their respective deliverables. Understanding of data governance, privacy regulations, cybersecurity frameworks (e.g., HITRUST, HIPAA), disaster recovery planning, and audit controls affecting enterprise projects.

Preferred Knowledge:

Familiarity with governance frameworks and best practices for enterprise project execution. Knowledge of data analysis techniques for evaluating workflow performance, solution impact, and adoption trends. Experience with collaboration and project tools such as JIRA, Confluence, MS Project, and Visio. Awareness of automation and data visualization platforms for enterprise reporting and process improvement.

Required Experience:

Minimum five (5) years of business analysis experience, including responsibility for defining requirements, supporting technical solution design, and coordinating across multiple stakeholder groups. Minimum nine (9) years of experience required for candidates without a degree.

Preferred Experience:

Three (3) or more years of direct experience in enterprise-scale initiatives involving infrastructure or systems improvement, including direct participation in DR/BCP planning, compliance audits, and IT governance maturity efforts such as Change Management. Two (2) or more years of experience in project coordination or project management functions. Experience managing multi-vendor project deliverables, ensuring integration across diverse technology platforms.

Required Skills:

Ability to produce clear, detailed, and accurate documentation for technical and non-technical audiences. Strong analytical and problem-solving capabilities, including the ability to evaluate complex dependencies and trade-offs. Effective communication skills for facilitating decision-making among diverse stakeholders. Exceptional organizational skills to manage and prioritize simultaneous projects, deadlines, and cross-functional dependencies. Advanced presentation and reporting skills to communicate project impacts and progress to executive audiences.

Preferred Skills:

Competence with advanced reporting and visualization tools for metrics tracking and stakeholder reporting. Experience working with external vendors and internal teams on multiphase implementations. Skills in change management techniques to support adoption of new processes and systems. Ability to design system integration strategies to improve end-to-end business process performance.

Required Professional Certification:

None.

Preferred Professional Certification:

Certification in analytics, project management (e.g., CSPO, CAP, PMP-PBA, etc.), or equivalent.