Store Manager
Smartlinks, Inc. - Verizon Authorized Retail
Job Description
Job Description
Benefits:
- Career growth and advancement opportunities
- Paid leadership and sales training programs
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Competitive salary
Sales Leadership | Coaching Excellence | Performance-Driven Culture Position Overview
We are seeking a highly sales-driven Verizon Wireless Sales Manager who is passionate about developing people, driving performance, and creating a winning sales culture. This role is ideal for a strong leader who can effectively observe, listen, and coach employee behaviors to maximize sales results, improve customer experiences, and build a high-performing team.
The ideal candidate thrives in a fast-paced retail environment, leads by example, and uses real-time coaching and accountability to inspire consistent achievement of sales goals and operational excellence. Key Responsibilities:
- Lead all aspects of retail store operations with a strong focus on sales performance and customer experience
- Drive achievement of store sales goals, KPIs, revenue targets, and operational metrics
- Observe employee interactions and identify coaching opportunities to improve sales behaviors and customer engagement
- Utilize active listening and real-time feedback to develop employee performance and strengthen selling techniques
- Coach team members on prospecting, needs-based selling, objection handling, product positioning, and closing strategies
- Conduct consistent one-on-one coaching sessions, role-playing exercises, and performance reviews
- Foster a culture of accountability, motivation, and continuous improvement
- Recruit, train, onboard, and retain top sales talent
- Analyze sales reports, behavioral trends, and performance data to create actionable development plans
- Lead by example through strong personal sales performance and customer interactions
- Ensure exceptional customer service and resolution of escalated concerns
- Maintain expert knowledge of Verizon products, promotions, pricing, and wireless technology
- Oversee inventory, merchandising, compliance, and operational standards
- Previous wireless, retail, or commission-based sales management experience required
- Proven track record of exceeding sales goals and developing high-performing teams
- Strong coaching, leadership, and communication skills
- Ability to observe behaviors, identify performance gaps, and deliver effective developmental feedback
- Excellent listening skills with the ability to motivate and influence others
- Strong understanding of consultative and behavioral-based selling techniques
- Experience managing performance metrics and accountability processes
- Ability to multitask and lead in a fast-paced, results-driven environment
- Flexible availability, including evenings, weekends, and holidays
- High school diploma or equivalent required; college degree preferred
- Highly competitive and results-oriented
- Passionate about coaching and employee development
- Strong leadership presence with a positive attitude
- Confident decision-maker with excellent problem-solving abilities
- Motivated by performance, team success, and operational excellence
- Professional, energetic, and adaptable
- Strong emotional intelligence and interpersonal skills
This is an opportunity to lead a dynamic sales team where coaching, development, and performance are the foundation of success. We are looking for a leader who can inspire greatness, build strong sales behaviors, and create a culture where employees thrive and results follow. Hiring Tagline:
“Lead with purpose, coach for growth, and drive a culture of winning performance.”
Vacancy posted 6 days ago
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