Sr. Universal Banker

Mechanics Bank is looking for a Sr Universal Banker for the San Luis Obispo, CA Broad Street Branch.

Under general supervision independently and accurately performs the full range of new account transactions according to established procedures. Identifies and closes ethical and appropriate sales and service opportunities for Retail Banking consumer and business customers and prospects, including deposit and lending products, additional banking services and external products through approved partners according to procedure. Performs senior level transactions including, but not limited to, complex account type account opening, account maintenance, customer problem resolution and business lending package reviews. May support teller line transactions, including cash handling and other operational duties such as approving transactions and providing dual control support within the branch as needed. Highly knowledgeable in banking products and services, as well as full compliance will all banking regulations and internal policies and procedures. Delivers excellent customer service and is a significant contributor to the branch sales performance.

What you'll do:

• Provides comprehensive deposit services to individuals and basic deposit services to fiduciary and businesses in a Retail Office.

• Opens new deposit accounts, promoting those that best meet the customer's needs and recommending the "next most likely products" to customers. Assists customers with account maintenance, online banking, and other basic account issues.

• Performs a variety of operational functions, as required.

• Maintains compliance with established internal operational standards and Federal and State regulations to protect the interests of the Bank and its clients. Completes required compliance training in a timely manner.

• Assesses customer's needs, and makes appropriate referrals to internal and external business partners.

• Accepts loan applications from clients, provides basic information regarding required documentation, and forwards applications to the appropriate employee.

• Assists Branch Manager and Customer Service Manager with all aspects of customer service and operations including transactions, workflow, deadlines, audit, compliance, client inquiries, and team member requests.

• May lead and direct the activities of Customer Service Representatives and other Universal Bankers.

Who you are:

• Knowledge of Bank deposit products and services.

• Knowledge of Bank's standard loan products.

• The ability to analyze and apply the individual and small business banking needs with specific Bank services and products.

• Knowledge of retail office operations.

• A basic knowledge of alternative Bank services and products and vendor provided products.

• Excellent interpersonal skills and customer service.

• Skill in attention to detail and accuracy.

• Ability to persuade, including the value and benefits of using the Bank's services and products.

• Knowledge of fundamental applicable Federal and state banking regulations.

Certifications, Licensing, Education, Experience and Other Qualifications:

• May be required to secure a notary license.

ADA Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.

• The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.

• The employee must occasionally lift and/or move up to 10 pounds.

• Specific vision abilities required by this job include close vision.

• The noise level in the work environment is usually moderate.

#LI -AS1

Pay Range $ 23.10 - $30.00 hourly

Eligible for Retain Incentive Plan

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:

• Medical, prescription, dental, and vision coverage for employees and their eligible family members

• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits

• Health Savings Account with employer contribution

• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit

• 401(k) and Roth 401(k) with company contribution

• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program

• Supplemental Health plans, Voluntary Legal and Identity Theft Services

• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year

• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

• Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

• Please view Equal Employment Opportunity Posters provided by OFCCPhere.

• To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit

  California Privacy Policy for Prospective Employees | Mechanics Bank

[1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.