Shift Supervisor

Shift SupervisorA Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Functions:1. ManagementWork effectively with store management and store crewsSupervise the store's crew through assigning, directing and following up of all activitiesEffectively communicate information both to and from store management and crews2. Customer ServiceAssist customers with their questions, problems and complaintsPromote CVS customer service culture. (Greet, offer help, and thank)Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customersMaintain customer/patient confidentiality3. Merchandise/PresentationPrice merchandiseStock shelvesExecute the displays, sign and inventory of weekly, promotional, and seasonal merchandiseExecute the display and maintenance of off-shelf merchandiseReset departments following POGsRequired QualificationsDeductive reasoning ability, analytical skills and computer skills.Advanced communication skills and supervision skillsAbility to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisePreferred QualificationsExperience as a retail supervisorEducationHigh School diploma or equivalent preferred but not required.Anticipated Weekly Hours20Time TypePart timePay RangeThe typical pay range for this role is:$16.00 - $23.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.We anticipate the application window for this opening will close on: 11/21/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.