Member Assist Cart Attendant

Join to apply for the Member Assist Cart Attendant role at Sam's Club This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18.00/hr - $25.00/hr Position Summary We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the Member Assist – Cart Attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist members by helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. Key Requirements You thrive in fast‑paced environments You’re a multi‑tasker at heart You keep member satisfaction as your top priority You can stand for long periods of time while assisting members quickly and accurately You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence Impactful Responsibilities Maintaining a positive attitude by smiling, greeting and thanking members Providing exceptional customer service to members across the club as needed, answering any questions they may have Maintaining a clean, neat, and member‑ready area Additional Responsibilities Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management. Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas. Organizes and maintains availability of carts/flatbeds; assists members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Benefits We offer competitive pay as well as performance‑based incentive awards and other great benefits: Health benefits: medical, vision and dental coverage Financial benefits: 401(k), stock purchase, and company‑paid life insurance Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service Location 300 N Galleria Dr, Middletown, NY 10941‑3036, United States of America Additional Information Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Seniority Level Entry level Employment Type Part‑time Job Function Management and Manufacturing Retail Referrals increase your chances of interviewing at Sam's Club by 2x. Get notified about new Member jobs in Middletown, NY . #J-18808-Ljbffr Sam's Club