Consultor(a) de Vendas Externas - SANB | Passo Fundo/RS (Clientes Pessoa Jurídica)
Banco Santander S.A.
Consultor(a) de Vendas Externas – SANB | Passo Fundo/RS (Clientes Pessoa Jurídica)
Country: Brazil
Missão do CargoAtuar na aquisição e desenvolvimento de clientes Pessoa Jurídica (micro e pequenas empresas), sendo responsável por identificar oportunidades de negócios, realizar prospecção ativa, oferecer soluções financeiras consultivas e garantir a ativação e relacionamento inicial dos clientes, contribuindo para o crescimento sustentável da carteira PJ do Santander.
Principais Responsabilidades
- Prospectar empresas por meio de visitas presenciais (PAP), indicações, networking e outras estratégias comerciais.
- Gerenciar carteira de prospects e clientes utilizando CRM e ferramentas de gestão comercial.
- Realizar diagnóstico financeiro do cliente, identificando necessidades e oportunidades de negócios.
- Comercializar soluções do Santander para empresas, incluindo:
- Conta Integrada PJ;
- Máquinas Getnet;
- Cartões Empresariais;
- Crédito PJ;
- Cobrança;
- PIX e soluções de recebimento;
- Produtos de investimentos quando aplicáveis;
- Seguros e demais soluções do ecossistema Santander.
- Conduzir negociações consultivas utilizando metodologias como SPIN Selling, Rapport e técnicas de negociação.
- Acompanhar todo o ciclo da venda:
- Prospecção;
- Agendamento;
- Visita;
- Negociação;
- Formalização;
- Abertura da conta;
- Ativação;
- Credenciamento da Getnet;
- Pós-venda inicial.
- Garantir elevada produtividade comercial através do cumprimento da rotina de campo e indicadores.
- Alimentar corretamente CRM, aplicativos de visitas e sistemas internos.
- Atuar em conjunto com gerentes das agências Santander para geração de oportunidades e fortalecimento da presença comercial na região.
- Representar o Santander de forma ética, consultiva e orientada à experiência do cliente.
Indicadores de Performance (KPIs)
- Contas PJ abertas.
- Contas ativas.
- Contas integradas (Conta + Getnet).
- Volume de credenciamentos.
- Conversão de visitas em vendas.
- Conversão de propostas.
- Ativação da conta.
- Receita gerada.
- Produtos por cliente (Cross Sell).
- Qualidade do pipeline.
- Quantidade de visitas realizadas.
- Quantidade de ligações de prospecção.
- Agendamentos realizados.
- Produtividade diária e mensal.
Competências Técnicas
- Técnicas de vendas consultivas.
- Negociação.
- Gestão de carteira.
- CRM.
- Matemática financeira.
- Produtos bancários PJ.
- Análise de fluxo de caixa empresarial.
- Prospecção PAP.
- Planejamento comercial.
- Gestão de pipeline.
Competências Comportamentais
- Perfil hunter.
- Forte orientação para resultados.
- Comunicação e influência.
- Proatividade.
- Resiliência.
- Organização.
- Gestão do tempo.
- Inteligência comercial.
- Capacidade analítica.
- Senso de dono.
- Adaptabilidade.
- Trabalho em equipe.
Requisitos
- Ensino Médio completo;
- Desejável experiência em vendas externas, mercado financeiro, adquirência, meios de pagamento ou vendas B2B.
- Desejável CNH B e disponibilidade para deslocamentos. (não obrigatório)
- Conhecimento do mercado de micro e pequenas empresas será considerado diferencial.
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