Valet Attendant

Valet Attendant

The Valet Attendant is a customer service position involving parking and retrieving vehicles for customers. The primary responsibility of a garage valet is to provide a positive and efficient parking experience for customers and to make a fantastic impression through every interaction by engaging with our guests and customers in a positive and friendly manner, giving them the best experience possible while providing safe and efficient service.

Schedule: Friday & Saturday 3pm-11pm

Responsibilities

• Keep the safety of self and others in mind at all times.
• Park customers' vehicles in designated parking spots, ensuring they are parked safely and securely, minimizing the potential for accidents.
• Keep track of keys and vehicles throughout the garage.
• Provide exceptional guest experience.
• Maintain organization at operation.
• Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy.
• Use professional communication and VPNE-approved language choices.
• Help facilitate transition at the end of the shift.
• Provide information about the garage, such as the hours of operation, rates, or any special promotions upon request.
• Always maintain a neatly groomed appearance.
• Cleaning duties as assigned.
• Adhere to the VPNE attendance policy.
• Adhere to all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting any hazards or incidents.
• Ability to fill out damage or accident supports.

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Requirements:

• Must be at least 18 years old
• Able to smile during customer interactions
• Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to read, write and verbally communicate in English
• Ability to move quickly.
• Ability to organize cars efficiently
• Ability to stand for long periods
• Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
• Ability to lift a minimum of 50 lbs
• Possess a valid Driver's License
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider