Sales Representative

Job Description

Job Description

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield HealthCare is looking for a Territory Sales Representative based in California to cover specified accounts across the state. The Territory Sales Representative is responsible for driving revenue growth within an assigned geographic territory by developing new business, expanding existing customer relationships, and promoting the organization’s products and services through in-service presentations, one-on-one meetings, product demonstrations, and strategic follow-up. This position manages the full sales cycle, identifies and qualifies new opportunities, maintains accurate sales activity records, resolves account concerns, and partners with internal teams to support customer satisfaction, market growth, and achievement of sales goals.

  JOB RESPONSIBILITIES:

• Assess opportunities and threats in the territory
• Qualifies and quantifies the current and potential revenue/referral volume in each account (number of current patients, number of potential patients, reimbursement mix in the account, focus product group sales potential)
• Plans and implements weekly sales activities
• Plans and implements account sales strategies in the bi-annual business plan
• Maximize revenue potential in key accounts
• Meets new business quotas
• Resolves customer service issues in accounts
• Presents contracts in targeted accounts using corporate pricing strategies
• Maintains contracts in sales location to maximize revenue in key accounts
• Reviews referral source history (sales & activity) documenting all activity in Sales Management Software
• Report account activity weekly using Sales Management Software 
• Schedules weekly sales activities in Sales Force by Monday of current week
• Demonstrates products and services at in-services in key accounts and trade shows
• Submit month end report to Area Manager by 5th working day of the month outlining key activities from previous month, changes in competitive landscape, and status of Business Plan deliverables
• Meets with 8-10 customers per day in designated territory
• Meets minimum monthly sales calls of 210, scheduling weekly sales calls by the end of every Monday
• Conducts meetings in person and virtually as needed
• Identifies new prospect accounts and able to effectively qualify accounts
• Able to conduct full sales cycle for pull through of new business
• Participates in company meetings and training programs
• Submits weekly expense reports to Regional Manager 
• Completes special projects as assigned, supporting team and organizational objectives and continuous improvement initiatives

QUALIFICATIONS:

• Bachelors degree preferred
• Minimum 5-7 years sales experience with a proven track record of sales achievement
• Up to 75% of Required Travel within designated territory and to company sales events
• Proficiency in Microsoft 365 (Excel, PowerPoint, Word, SharePoint, Teams)
• Excellent written and verbal communication abilities
• Excellent presentation skills with the ability to present, train, and teach external and internal stakeholders
• Proven track record of developing new accounts
• Ability to sell a service as well as promoting product lines
• Strong organizational skills with the ability to manage multiple priorities and respond to changing business needs
• Knowledge of HIPAA regulations and best practices for handling protected health information
• Ability to maintain patient confidentiality and comply with HIPAA regulations

SALARY & BENEFITS:

• Base Salary $70k - $90k plus Monthly Commission 
• Monthly Car Allowance plus mileage reimbursement program 
• Medical, Dental and Vision (Eligible first day of employment) 
• Flexible Spending Account 
• Life & Disability Insurance 
• 401(k) with Company Match (Eligible first day of employment)
• Vacation and Sick Days 
• Paid Holidays 
• Education Assistance

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to sit, use a computer, keyboard, mouse, phone, and standard office equipment, and communicate verbally and in writing.
• The employee is frequently required to use hands and fingers to handle documents, operate office equipment, type, file, copy, scan, and perform other administrative tasks.
• The employee is occasionally required to stand, walk, bend, reach, stoop, or move within the office.
• The employee may occasionally lift, carry, push, or pull office supplies, files, meeting materials, or packages weighing up to 25 pounds.
• Specific vision abilities required for this role include close vision and the ability to view a computer screen, read documents, review data, and prepare written materials for extended periods.
• Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the job.
• Employee is required to operate a motor vehicle to travel to and from customer accounts.

Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

The posted range for this position is $70-90k which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay withing the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

At the time of this posting, this position is eligible for commission not reflected in the posted range subject to the achievement of the plan.

Shield Healthcare, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.