Executive Housekeeper

Executive Housekeeper

The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow.

Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.

Job Summary

We are seeking an experienced and detail-oriented Executive Housekeeper to lead our housekeeping team at Four Points by Sheraton Jacksonville Beachfront. In this key leadership role, you will oversee the daily operations of the housekeeping department, ensuring the highest standards of cleanliness, organization, and guest service across the property. The Executive Housekeeper will be responsible for managing housekeeping staff, maintaining cleaning schedules, overseeing supply inventory, and upholding safety and compliance protocols. This position plays a critical role in delivering the exceptional guest experience our hotel is known for, and we are looking for a proactive leader with a passion for hospitality and a commitment to excellence.

Responsibilities

• Develop, implement, and maintain policies and procedures for the housekeeping department
• Inspect and evaluate the quality of housekeeping services
• Train and supervise housekeeping staff
• Oversee the ordering and maintenance of cleaning supplies
• Develop and maintain an organized cleaning schedule
• Ensure safety and compliance with all applicable laws
• Monitor and track housekeeping costs
• Ensure the highest level of customer satisfaction
• Respond to customer inquiries and complaints
• Prepare and present reports to upper management
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• Previous experience in housekeeping or a related field
• Knowledge of cleaning products, techniques, and safety protocols
• Excellent organizational and communication skills
• Ability to work with minimal supervision
• Ability to lift heavy objects, bend, and stand for extended periods of time

Benefits

• 401k, after a measurement period
• Paid time off
• Health, life, vision, and dental insurance
• Bonus opportunities