Cash Application Representative I

Major Responsibilities:

• Accurately post high volumes of payments, denials, and adjustments from electronic remittance advices (ERAs), paper EOBs, and patient payments.
• Apply all payments including bank lockbox, 835 files, credit card, check payments, and accounting GL transfer to the appropriate patient accounts in a timely and accurate manner.
• Post non-cash vouchers and manual adjustments, ensuring proper documentation and reconciliation of all transactions.
• Monitor and resolve unapplied cash daily, working to reduce both unapplied and undistributed funds from clearing and patient account perspectives.
• Reconcile posted payments with bank deposits and remittance files to ensure accuracy and completeness.
• Accurately post all denials and route them to the appropriate departments for follow-up.
• Maintain proficiency in integrated systems and tools used for payment posting and account management.
• Perform administrative tasks such as filing, photocopying, and processing PDFs of related documents.
• Adhere to Advocate Health policies, procedures, productivity and quality standards, and internal audit guidelines.
• Demonstrate strong organizational and time management skills to meet daily posting and reconciliation deadlines.
• Apply basic accounting and accounts receivable (AR) management principles to ensure financial accuracy and integrity.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

Associate degree or Equivalent Experience.

Experience Required:

2 years of Experience in Project Management or Cash Operations related fields.

Knowledge, Skills & Abilities Required:

• Accuracy and attention to detail
• Reading and understanding EO B
• Initiative and Team Collaboration
• Good organizational ability and communication skills
• Basic bookkeeping and strong mathematics aptitude
• Consistently exercise logic and reasoning to assess and resolve problems.

Physical Requirements and Working Conditions:

• Lifting 10 pounds or more for mailing.
• Sitting for extended periods of time.

Preferred Job Requirements

Preferred Education:

Bachelor’s Degree or 3 years of revenue cycle experience.

Preferred Experience:

2-3 years of Experience in Project Management or Cash Operations related fields.

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.