Engagement Manager, SMB - AI Adoption & Onboarding
$100k - $125kMetaview Global Limited
Metaview Global Limited seeks an Engagement Manager to transform SMB hiring workflows with AI. You will drive customer adoption, retention, and long-term impact using data-driven insights. This role involves onboarding, supporting users, and enhancing product adoption through strong communication and systematic approaches. The position starts as remote with plans for hybrid working in NYC. Compensation is competitive, with a salary range of $100,000 - $125,000, plus benefits and equity opportunities. #J-18808-Ljbffr
- ...of scheduling, compliance, onboarding, staffing coordination,... ...paperwork. As the Customer AI Strategy & Success Lead - SMB, you'll own relationships... ...to help them implement, adopt, and scale AI-powered workflows... ...is not a passive account management role. You'll work...SuggestedWork at officeImmediate start
- ...Refinitiv is seeking a Customer Success Manager in New York, NY, to guide strategic law firm clients through onboarding and implementation of AI-driven workflows. This role involves managing complex onboarding processes, collaborating closely with customers, and supporting...Suggested
- ...Podium is seeking an AI Customer Success Manager to engage with SMB customers in the automotive sector. This remote role requires developing strategies to maximize customer satisfaction and retention while working closely with clients to ensure they achieve their business...SuggestedRemote work
$85k - $160k
...A leading AI marketing platform is seeking an Engagement Manager to drive customer success with their AI search programs... ...years of experience with scale or SMB customers, exceptional communication... ...smooth customer journeys, from onboarding to impactful outcomes. The NYC-...Suggested- ...Enterprise Account Lead to design and optimise the onboarding process for new clients and ensure their seamless adoption of Model ML technologies. The role involves... ...accounts, leading feedback sessions, and developing engagement programs. Candidates should have a minimum of 3...Suggested
- ...A healthcare technology company is looking for a Customer Success Manager to join their remote team. The role involves supporting clients, executing onboarding workflows, and delivering training sessions. The ideal candidate will have a Bachelor’s degree, 1–3 years in...Remote workFlexible hours
- ...A leading SaaS provider in the United States is seeking a Customer Success Manager to enhance customer satisfaction and product adoption. You will facilitate onboarding, nurture relationships with clients, and monitor account health. The ideal candidate has 3-5 years in...Full time
- ...A leading insights platform in the United States seeks a Customer Success Manager to enhance client adoption of its technology. You will be responsible for onboarding, training clients, and supporting sensory testing programs. The ideal candidate will have strong communication...Remote workFlexible hours
- ...human cognition. We are building the AI that passes it. Our platform does... ..., customer relationships have been managed by the founders. We are now at the... ...like at this company, from initial onboarding strategy to long-term firm adoption. The relationships you nurture and...Immediate start
- ...AI Customer Success Manager - SMB (Automotive) Remote, US At Podium, we bring AI Employees to local businesses... ...develop strategies that increase engagement and delight customers while... ...customer satisfaction, manage product adoption, and effectively accelerate value for...Temporary workSummer holidayLocal areaRemote workWeekend work
- ...A telehealth support solutions company is seeking a Customer Success Manager to work remotely. This role involves ensuring high-quality client experiences through effective onboarding, training, and ongoing support. Ideal candidates will possess a bachelor's degree and...Remote work
- ...rapidly growing dental supply startup, is seeking a Customer Success Manager in New York City to enhance customer experiences and drive relationship management. This role requires effective customer onboarding and proactive relationship building with a focus on retention...
$120k - $150k
...About 9fin 9fin is the AI platform powering global debt... ...including global banks, asset managers, private equity firms, law firms... ...driven by deep workflow adoption. We're at a defining inflection... .... You'll build and run our onboarding and support model from the ground...Summer workLocal areaWorldwideFlexible hours- ...A location analytics firm is seeking a Customer Success Manager to enhance customer relationships and ensure product adoption. You will onboard and retain customers while collaborating across teams to incorporate feedback into product development. Ideal candidates will...Remote work
- ...SMB Account Manager Location : Remote About Us Wealth.com is the industry... ....com combines proprietary AI, robust security, and deep... ...and on driving high adoption, engagement, expansion and retention.... ...offs from sales, successful onboardings, effective adoption motions...Contract workTemporary workRemote workFlexible hours
- ...Scrunch, a rapidly growing startup in New York, is seeking an Engagement Manager to lead onboarding and activation for enterprise accounts. This role involves managing the entire engagement lifecycle and presenting to senior leadership. Ideal candidates should have 4+...
- ...We are building AI to simulate the world through... ...our partners’ success in adopting Runway to transform the... ...Be hands‑on in quickly onboarding new partners to our... ...customer‑facing roles, engaging C‑level technical audiences... ...environment and manage multiple priorities with...Immediate startRemote work
$110k - $125k
...School Result is seeking a Customer Success Manager to build relationships with life sciences clients and drive adoption of its AI platform. This remote role requires leading customer implementations and managing transitions from sales to delivery. Candidates should have...Remote work- ...A leading cloud computing firm is seeking a Customer Success Manager to build and maintain relationships with clients. This role ensures effective product adoption and drives customer satisfaction across the platform suite. Ideal candidates will have at least 2 years...Remote work
- Company Summary Slang AI is redefining customer engagement through conversational AI... ...As a Client Experience Manager at Slang AI, you’ll own... ...journey for our SMB clients — from onboarding through long-term success... ...customers launch smoothly, adopt key features, resolve challenges...
- ...leading financial services provider in New York is looking for a Commercial Account Manager to drive post-sale growth for SMB customers. Responsibilities include overseeing customer onboarding and identifying growth opportunities through strong relationship building. The...
$80k - $90k
...EverCommerce is seeking a Customer Success Manager to drive product adoption and account growth in a remote role. Ideal candidates will have 2-4 years of experience in Customer Success or Account Management and possess strong problem-solving and communication skills. Offering...Remote workFlexible hours- ...Abridge is seeking a Clinical Success Director to enhance clinician adoption of their AI platform. This role involves delivering education, managing client relationships, and providing product strategy recommendations. Candidates should have 5+ years of clinical experience...
- ...Qdrant Solutions GmbH is seeking a skilled Customer Success Manager to oversee the technical health of our strategic accounts.... ...technical owner, ensuring successful deployment and adoption of our innovative AI solutions. With responsibilities including guiding customers...Remote workFlexible hours
$171k - $235k
...The Customer Success Manager reports directly into the regional CS leader and represents... ...expanding customers towards implementation and adoption and helping them achieve their desired... ...year growth. Responsibilities: Customer Onboarding : You will shepherd in new customers...Permanent employmentContract workFor contractorsFor subcontractorH1bWork at officeWork visa$68k - $90k
...Bonusly is seeking a Customer Success Manager to oversee a portfolio of approximately 250 SMB clients and ensure their success within the Bonusly platform.... ...project managing customer launches, and developing engagement strategies. The ideal candidate should have over 2...Remote work$160k
...Chainguard is looking for a Customer Success Manager in the United States to lead onboarding for enterprise customers, collaborate with internal teams, and ensure customer satisfaction. With a focus on fostering relationships and driving outcomes, this role requires 5+...Remote work$95k - $115k
...Altana is seeking a Customer Success Manager (CSM) based in Brooklyn, New York, to enhance user adoption and success across their product network. Responsibilities... ...enterprise customer portfolios, leading the onboarding of supplier customers, and facilitating product...- ...Regrello is seeking an Enterprise Customer Success Manager to lead the success of large customers and streamline their adoption of AI-driven technology. You’ll manage onboarding and training while collaborating cross-functionally to ensure customer satisfaction. With...Remote work
- ...startup is seeking a proactive Customer Success Manager to enhance client relationships and drive adoption of their AI-powered platform. This role requires a proven... ...Responsibilities include guiding clients, delivering onboarding, and conducting quarterly reviews. The company...Remote work
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