Shipping Coordinator

Shipping and Logistics Coordination

Ensure outbound shipments meet customer specifications and internal quality standards.

Prepare and assign accurate shipping documentation (e.g., LTL, ground, CPU) to corresponding loads.

Track and prioritize remake orders to meet delivery schedules and quality expectations.

Weigh and measure pallets for accurate freight quoting and order processing.

Safely load and unload trucks, verifying orders and ensuring correct driver assignments.

Monitor shipping workflows and allocate resources to support on-time delivery (OTD).

Communicate daily shipping plans and progress to team leads and plant leadership.

Oversee label stations and remake tracking systems for real-time shipping needs.

Manage incoming/outgoing finished goods carts and maintain proper documentation.

Issue detailed shipping instructions to team members for consistency and efficiency.

Follow up on outbound shipments to confirm accurate and timely delivery.

Quality Assurance and Compliance

Train and monitor shipping team members to ensure compliance with quality control guidelines.

Inspect packaged orders to confirm accuracy and adherence to standards.

Coordinate with production leadership to address incomplete orders or missing components.

Establish procedures to promptly locate and resolve missing product issues.

Safety

Adhere to safety protocols and participate in ongoing training to maintain a secure work environment.

Follow all location PPE guidelines and 5S principles to optimize workflow and maintain a clean work environment.

Team Collaboration and Communication

Foster a collaborative work environment through effective communication and cross-training.

Provide clear handoff details between shifts to ensure workflow continuity and OTD goals.

Train team members on accurate order counting and shipping processes.

Train new staff on job duties, operational procedures, and company policies.

Use Microsoft Teams and email to communicate updates, needs, and task completion.

Assist with cart repairs and pallet building to ensure shipping material readiness.

Step into production roles as needed to support the team and maintain workflow.

Resolve employee and customer concerns in a timely and professional manner.

System and Process Management

Create and distribute daily shipping reports to shift managers and plant leadership.

Ensure shipping paperwork is completed, initialed, and scanned for invoicing accuracy.

Utilize inventory and shipping systems (e.g., IMS) to receive POs and manage data entry.

Prepare and send customer invoices based on shipped orders.

Order necessary supplies and equipment to support operational continuity.

Other Duties

Perform additional responsibilities as directed by management.

Qualifications (Education, Experience, & Skills Required)

High School Diploma or GED Equivalent.

35 years of experience in shipping, logistics, or operations in a manufacturing or distribution environment preferred.

Proven ability to foster a collaborative work environment.

Strong understanding of shipping processes, documentation, and logistics systems.

Experience with inventory management systems (e.g., IMS) and timekeeping platforms.

Proficient in Microsoft Office Suite, particularly Excel, Outlook, and Teams.

Knowledge of quality control standards and packaging requirements in a production setting.

Ability to analyze issues, resolve concerns, and follow through on outstanding items.

Forklift certification or willingness to obtain one strongly preferred.

Excellent verbal and written communication skills.

Strong time management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.

Working knowledge of OSHA regulations and emergency response procedures preferred.

Detail-oriented with a commitment to accuracy and compliance in documentation and reporting. #ZR