Conversational AI Developer
3B Staffing LLC
Responsibilities:
- Responsible for building and maintaining machine learning models to identify end user intent for a multi-channel Virtual Assistant
- Understand the intent portfolio for NLU across domains (e.g., technology, human resources) and how it maps to conversation design for web, mobile, and voice channels
- Identify and build appropriate datasets to train and test machine learning models for intent classification and speech recognition
- Develop tools and telemetry that can measure/monitor accuracy and performance and update the models accordingly throughout development lifecycle
- Develop disambiguating and error handling strategies as the virtual assistant scales
- Monitor conversations in the application to identify underperforming content and develop solutions to improve the performance
- Collaborate with data scientists, product owners, UX researchers, and engineers to build out the "brain" of the virtual assistant
- Experience with conversational interfaces and natural language processing
- Experience training machine learning algorithms for data classification and/or speech recognition
- Experience improving intent recognition of a data classification model
- Experience with Python
- Unique skillset in computational linguistics and technical experience
- Familiarity with LLMs
- Familiarity with using version control technologies such as Git, SVN, or JIRA
- Experience in DevOps and Agile methodology
- Strong analytical and troubleshooting skills
- Experience with Generative AI
Vacancy posted 5 days ago
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