RN Clinical Team Manager Home Health El Paso Texas

WellMed, part of the Optum family of businesses, is seeking a RN Clinical Team Manager to join our team in El Paso, Texas. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. The Clinical Team Manager is an RN position who performs management functions in coordination of all clinical disciplines, including skilled nursing, home health aide, physical therapy, occupational therapy, speech therapy, and medical social services. The manager coordinates patient care on all activities and assumes responsibility for continuity, appropriateness and quality of services delivered within the home health department. They assist with day‑to‑day scheduling of staff, monitor staff performance, assist with staff orientation, and serve on committees to improve operations. The manager verifies appropriate incoming orders, obtains physician orders and completes orders, responds to incoming referral calls, communicates with the scheduling coordinator regarding new physician orders, and assures patients are staffed appropriately. They also perform on‑call for the home health department approximately one week per month and work under the supervision of the Clinical Team Manager Lead or Director of Nursing for home health for that branch. Primary Responsibilities Provides direction and leadership to designated Agency personnel to ensure quality and continuity of services through competent personnel management skills. Ensures all supervised health care staff maintains compliance with federal and state rules and regulations, agency clinical policies, procedures, and appropriate standards of care. Ensures that a client’s plan of care is executed as written and per physician orders. Ensures that a reassessment of a client’s needs is performed by the appropriate health care professional. When there is a significant health status change in the client’s condition; at the physician’s request; or after hospital discharge. Participates and assists in orientation and training of clinical and paraprofessional staff. Ensures on‑site supervisory requirements of designated staff are met on a timely basis. Demonstrates an effective leadership style and solves problems in an efficient and logical manner after accurately analyzing facts. Ensures scheduling and assignments are appropriately based on patient needs, staff expertise, and geographical locations. Assists in the coordination of patient services, including lab reports, updated patient reports, and interdisciplinary communication. Receives and coordinates patient referrals from case managers, physicians, and other referral sources. Participates in interdisciplinary care conferences, agency programs and management functions, as assigned. Monitors documentation and paper flow to ensure records are accurate and timely and adhere to Medicare and other payer guidelines. Ensures that clinical notes, supply log/visit logs are accurate and turned into the office according to agency policy. Provides assistance to CTM with investigation of patient/family complaints promptly and takes corrective action as needed. Makes home visits to provide patient care as needed. Recognizes and reports life‑threatening situations and responds appropriately. Demonstrates knowledge of emergency procedures and responds appropriately. Participates in the agency’s endeavors for accreditation, licensing and professional recognition according to state, federal or CHAPs requirements. Assists CTM in the development of Performance Improvement Plan reports to include achieved goals, opportunities for improvement, statistical data and projections. Manages the recruitment process, hiring and development of sufficient clinical and non‑clinical staff to ensure delivery of safe and consistent quality care to all patient/clients 24/7. Participates in home care Performance Improvement Program activities to continuously improve the quality of patient care. Serves as a resource person for clinical staff and management in matters pertaining to performance improvement. Participates in periodic review of clinical records to promote quality patient care. Educates clinical staff on documentation standards and patient care as needed. Monitors assigned cases to ensure compliance with requirements of third‑party payers. Attends all required in‑service programs to maintain comprehensive home care knowledge base within the review year, as assigned by supervisor. Demonstrates effective time management skills by completing assignments within projected time frames. Expresses verbal and written communication in a clear, positive and cooperative manner. Demonstrates personal responsibility with regard to attendance and punctuality. Promotes agency philosophy, mission statement and administrative policies to ensure quality of care. Maintains privacy and confidentiality with regard to all patient, staff and agency information. Provides positive, supportive communication to patients, families, visitors, physicians and other personnel. Promotes the agency image by adhering to the dress code. Meets productivity requirements based on agency standard. Demonstrates knowledge and observance of the patient’s Bill of Rights. Follows all infection control, standard precautions, and safety guidelines/standards per agency policy. Follows the appropriate chain of command in all forms of communication. Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others as necessary. Must be flexible with work schedule, able to work weekdays‑on call and weekends per assigned schedule. Performs other duties as assigned. Required Qualifications Graduate of an accredited school of nursing. Current licensure as a Registered Licensed Nurse in good standing with the Board of Nursing Examiners for the State of Texas. Maintains certification in Basic Cardiac Life Support Course C. Familiarity with medical terminology and equipment. Additional education and/or experience may be required by individual state regulations. 3+ years of experience as an RN in an acute care setting or general medical/surgical setting. Evidence of independent nursing practice in delivering nursing care. Basic knowledge of governmental regulations, Medicare (Medicaid, as required), regulations, and company policies and procedures. Proven good organization, communication, human relations skills, and reliable transportation. Proven self‑motivation, assertiveness and independent decision‑making skills. Proven ability to read and follow written and verbal instructions in English effectively. Proven ability to operate computer terminal, printer, fax and copier machines. This position requires tuberculosis screening as well as proof of immunity to measles, mumps, rubella, varicella, tetanus, diphtheria, and pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor’s diagnosis of disease. Preferred Qualifications Supervisory experience. Knowledge of general office procedures. Proven excellent computer skills and knowledge of word processing and Excel. Pay is based on several factors, including but not limited to local labor markets, education, work experience, certifications, and more. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all eligibility subject to requirements). The salary for this role will range from $72,800 to $130,000 annually based on full‑time employment. We comply with all minimum wage laws as applicable. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr