Team Lead

Requisition ID: 940352
Store # :001090 LensCrafters
Position: Full-Time
Total Rewards:Benefits/Incentive Information

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

FONCTION GENERALE

Le chef d'equipe cree une valeur exceptionnelle dans la vie des clients et des patients en offrant un service client exceptionnel. S'assure que les clients et les patients sont toujours ravis. Contribue a la reussite du magasin en gerant les processus et systemes optiques et de laboratoire cles (le cas echeant) et les systemes pour obtenir des resultats exceptionnels.

PRINCIPALES TACHES ET RESPONSABILITES

Tout en travaillant dans le commerce de detail

• S'assurer que l'equipe LensCrafters fournit un service client inegale
• Proactif et axe sur les solutions, execution precise et connaissance des produits
• Aide les clients dans leurs selections, fournit des recommandations, assiste les vendeurs
• Agir a titre de detenteur de cles de magasin suppleant et responsable.

Pendant que vous travaillez en laboratoire, le cas echeant

• Ajustement personnalise des lunettes et placement precis de la prescription dans les lentilles
• Travailler avec les associes pour renforcer leurs connaissances, leurs competences et leur certification pour les processus fondamentaux des produits et des magasins lies a la technologie des lentilles et des laboratoires.
• S'assure que les lunettes finies repondent aux normes optiques et aux exigences des clients.
• Cree un environnement de travail sur pour tous, demontre des pratiques de travail securitaires
• Responsable du fonctionnement de base, du nettoyage et de la maintenance continue des outils et systemes de laboratoire.

QUALIFICATIONS DE BASE

• Diplome HS/GED
• Forte experience dans le domaine de l'optique et de la vente au detail
• Connaissance de la theorie et des produits optiques actuels
• Fort communicateur et auditeur
• Solides competences interpersonnelles
• Solides competences de base en mathematiques
• Aptitudes de vente
• Capacite a resoudre des problemes
• Familiarite avec la caisse enregistreuse, les ordinateurs et les calculatrices
• Experience en leadership et en formation
• Experience en matiere de bordure et de montage
• Connaissances de base en optique et experience en mesure optique

QUALIFICATIONS PREFEREES

• Licence d'Etat (le cas echeant) et/ou certification ABO dans les Etats sans licence
• Certification finale d'inspecteur de lunettes LensCrafters
• Programme de qualite, d'ajustement et d'ajustement LensCrafters
• Experience en machines/instruments optiques
• Experience du service client
• Certification du systeme de mesure numerique AccuFit
• Connaissance des produits actuels du magasin et des options de lentilles

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.