Express Service Advisor

Service Advisor – Fields Chrysler Jeep Dodge Ram Glenview Turn your customer service skills into a lucrative career. Fields Auto Group is hiring a Service Advisor to lead our customer experience in the service lane. We treat our employees as our greatest asset with respect, appreciation, and top-tier benefits. No automotive experience? No problem. We fully train individuals with backgrounds in retail, hospitality, restaurants, or customer service. Compensation & Benefits Pay: $60,000 - $70,000 / year (Depending on Experience) Health & Wellness: Medical, Dental, Vision, and Health/Wellness programs Financial Security: 401(k) plan and Paid Basic Life Insurance Disability Coverage: Short-term and Long-term disability options Time Off: Paid Personal Time Off (PTO) Perks: Saturday lunches, employee vehicle purchase plans, and product discounts Culture: Family-owned and operated with clear internal growth opportunities Key Responsibilities Customer Champion: Greet owners on the drive line, oversee lane flow, and provide concierge-level support in person and over the phone. Communication Link: Clearly explain the repair process to vehicle owners and ensure a positive, transparent experience. Workflow Coordinator: Manage technician schedules to efficiently distribute work and maximize daily shop capacity. What We Are Looking For People Skills: An organized, friendly personality with fantastic communication skills. Professionalism: A well-groomed personal appearance and strong time management habits. Background Requirements: A valid driver's license with an acceptable driving record. Screening: Willingness to submit to a routine pre-employment background check. #J-18808-Ljbffr