Financial Aid Counselor

Position Details

Position Information


Position Title
Financial Aid Counselor


Job Type
Full Time - 12 months


Division
Enrollment Management


Department
Financial Aid Office


Job Location
Crete, NE (68333)


Position Summary


Doane University is looking for a detail-oriented Financial Aid Counselor to join our Crete Campus!This student-facing position is responsible for providing customer support to prospective and current students throughout the financial aid process.

The Financial Aid Counselor is responsible for determining student eligibility in accordance with institutional, state, and federal guidelines. Key responsibilities include: Advising and assisting students with all aspects of financial aid-such as understanding eligibility requirements, clarifying policies, managing the loan process, and exploring financing options. This role also requires the use of various technologies and systems (e.g., Colleague, NSLDS, COD, CPS, Scholarnet) to determine aid eligibility and process financial aid awards.

View the full job description here

Doane University actively works to create and sustain a welcoming learning community for all members to fulfill their potential, feel valued, and make meaningful contributions to the University. Doane University is an equal-opportunity employer and seeks candidates who reflect the diversity of our society. Following USCIS regulations, successful applicants must be legally able to accept work in the United States. Doane is unable to sponsor applicants for work visas.

FLSA
Hourly (Non-exempt)


Salary
Hourly rate ranges from $18.50 - $20.50, depending on qualifications and experience.


Minimum Required Qualifications

• Associate degree with two (2) years of experience at an institution of higher learning or another highly regulated field.
• Proficiency in technology and the systems used to determine student eligibility and originate a financial aid award. (These may include: Colleague, NSLDS, COD, CPS, ScholarNet)
• Ability to interpret complex financial aid regulations and apply them appropriately in different situations.
• Understanding personal income tax laws as they relate to federal financial aid.
• Ability to work independently as well as in a team environment.
• Must utilize conflict resolution skills with students and parents, helping them to understand and identify potential solutions to issues.
• Ability to communicate professionally with a diverse student population.
• Ability to organize, prioritize, and complete multiple projects with multiple deadlines.
• High level of attention to detail in every task.
• Strong problem-solving abilities and the ability to use sound judgment for decision-making.
• Familiar with financial documents.

Preferred Qualifications


Bachelor's degree with two (2) years of experience in financial aid.

Required Licenses/Certifications

Preferred Licenses/Certifications

Physical/Environmental/Working Conditions


Working Conditions


Occasional travel between Lincoln and Crete Campuses

Travel Required
No


Physical Requirements
Sedentary work


Outdoor Exposure
Primarily exposed to indoor elements


Background Check Required
Yes

Posting Detail Information


Posting Number
STF168


Desired Start Date

Position End Date (if temporary)

Open Date

Review Start Date

Close Date

Open Until Filled
No


Special Instructions to Applicant


Doane offers a comprehensive benefits package that supports you professionally and personally, including paid time off, health and retirement benefits, professional development opportunities, and free undergraduate and discounted graduate tuition. Visit our benefits page to learn more.

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