IT Support Specialist

Job Description

Job Description

Description

Description:

Top Skills:

• 2+ years of help desk or desktop support experience
• Experience supporting Windows, Mac, Microsoft 365, PCs, printers, and end users
• Basic networking and AV/conference room support

Overview: We are seeking a Desktop Support Technician to provide onsite technical support for employees in a fast-paced office environment. This role will be responsible for troubleshooting hardware, software, mobile devices, printers, conference room technology, and connectivity issues while delivering excellent customer service.

Responsibilities:

• Provide Tier 1/Tier 2 desktop and help desk support.
• Support Windows, Mac, Microsoft 365, and end-user devices.
• Configure, deploy, and troubleshoot desktops, laptops, printers, and peripherals.
• Assist with onboarding, offboarding, and device provisioning.
• Support meeting room technology, AV equipment, and collaboration tools.
• Troubleshoot basic networking and connectivity issues.
• Manage and resolve tickets through an IT service management platform.
• Maintain documentation and assist with ongoing IT projects.

Qualifications:

• 2+ years of desktop support, help desk, or technical support experience.
• Experience with Windows, Mac, Microsoft 365, and hardware troubleshooting.
• Understanding of networking fundamentals.
• Strong customer service and communication skills.
• Experience with ticketing systems and endpoint support tools preferred.

Job Type & Location

This is a Contract to Hire position based out of Lisle, IL.

The pay range for this position is $21.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Lisle,IL.

This position is anticipated to close on Oct 14, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.